News
Travellers favour hotels, culture and cities, millennials can be swayed by a good deal: TripAdvisor survey
10/01/2019 by WiT
If you have been in the travel business for a good while, throw out what you know are norms for travellers because the new Millennial travelling community has set its own barometers.  One of the key findings in TripAdvisor’s most recent annual TripBarometer study shows a significant gap i [...]
The Wrap: AirAsia abolishes ‘klia2 fee’ for flights out of Kuala Lumpur
09/01/2019 by WiT
In the news: Airlines in focus with AirAsia removing a passenger fee to maintain its low fare stance while Indonesia’s Lion Air is charging for checked baggage, and a ‘young’ Cambodia Airways is looking to expand its network through partnership.   Airlines: AirAsia abolishes 'klia2 fe [...]
2019 – the bridge to something new. Will it be fat years, winter or a fundamental cultural shift?
04/01/2019 by Yeoh Siew Hoon
In his interview on BBC’s World Book Club last month, Chinese author Chan Koonchung spoke about “the importance of the year ending with a 9”. “Next year (2019) is an important year because 1949 was the beginning of the People’s Republic so it’s the 70th anniversary and we have other [...]
How Alila achieved “zero waste to landfill” in Bali: What else can independent hotels do
03/01/2019 by WiT
After pledging “zero waste to landfill” over two years ago, Alila Hotels & Resorts has achieved its goal across all four of its Bali properties and plans to take and adapt the model to its other hotels. “It’s quite complex to actually get yourself to ‘zero waste to landfill’,” [...]
What Singaporeans want from a holiday home rental
03/01/2019 by WiT
What do Singaporean travellers look for when renting holiday accommodation? It seems they want a ‘home away from home’ judging from their choice of the top three amenities in a rental – kitchen, air-conditioning and WiFi access. A washing machine and being kid-friendly wrapped up the trave [...]
Defiance by design and the big themes for 2019. Happy new year
26/12/2018 by Yeoh Siew Hoon
After a year of intense travelling, it seems fitting to end my letters with a missive from my home island of Penang. If there’s one place that has been transformed by travel, this is it. In my lifetime, I’ve seen it go through what I call the three ages of tourism – the first wave, that of [...]
Nutmegs, soldier flies and bamboo straws: How Cempedak approaches sustainability from all angles
20/12/2018 by WiT
Hotels have made a righteous first step with their efforts to eliminate single-use plastics with a fervour not seen since they decided to place tent placards in bathrooms, describing their towel renewal policies. The pressure on businesses to cultivate conservational practices is high and it’ [...]
6 trends in tours and activities to watch in 2019
20/12/2018 by WiT
Solo travel, pop culture influence and the Fear of Missing Out (FOMO) effect are among the six driving factors in tours and activities for next year, reveals Hong Kong-based leading travel activities and services booking platform Klook. The predictions are based on data from Klook’s 2019 trave [...]
The Wrap: AirAsia broadens digital footprint with transfer of non-airline assets to venture arm
19/12/2018 by WiT
In the news: Changes are in the air as a new year approaches with many travel companies and airlines, like AirAsia and Singapore Airlines, setting their sights to be more digital focused, while others seek partnership (Ctrip with Plug and Play) to bring innovations to the travel industy.  A [...]
How Expedia Group is building diversity through Leading 4 Change
19/12/2018 by Yeoh Siew Hoon
As Expedia Group globalises, with a third of its business now coming from outside the US, the company recognises the need for a more diverse workforce. Melissa Maher, senior vice president and innovation at Expedia Group, is responsible for the “Leading 4 Change” programme which includes drivin [...]