Future Travel expo reveals ‘magical customer moments’
Imagine effortless travel, aided by technology that anticipates, aggregates and pushes relevant information at the right time. This was the vision presented by a panel of speakers at the Future Travel Experience expo in Singapore this week. According to panelists, technology is not the barrier: i [...]
A true giant as Booking.com reaches 1b guests
With 285 million guests enjoying stays in destinations from Adelaide to Zagreb (and everywhere in-between) in the last year alone.Within the last year alone, 285 million guests - the population of the UK, Germany, France and Italy combined - have stayed in these accommodations through Booking.com, a [...]
10 things you didn’t know about cart abandonment
For the past five years SaleCycle has been tracking online cart abandonments – more than one billion. The company shares with WIT the data behind this rising trend, and the 10 things behind these abandonments. (see infographic below)According to SaleCycle, the problem for most online e-commerce st [...]
Winners at Phocuswright’s Travel Innovation Summit
Travel industry research authority, Phocuswright, has announced the award winners of The Travel Innovation Summit, held on November 17 and 18, during The Phocuswright Conference in Hollywood/Ft. Lauderdale, Florida.Phocuswright said that each year, innovative companies were selected to demonstrate g [...]
My Take on Phocuswright’s Battleground
This is a guest article by Douglas Quinby, Vice President, Research at Phocuswright.For eight years Phocuswright's Travel Innovation Summit has assembled travel startups and more established companies to present their innovations to the industry and compete on stage at The Phocuswright Conference. T [...]
The Wrap: China, Thailand, Hong Kong most favoured destinations for Singapore travellers
In the news: GfK Travelscan report on Singapore travellers, lower booking costs for agents with VANs, AirAsia’s new mobile appChina, Thailand, Hong Kong most favoured destinations for Singapore travellers Travellers in Singapore have chalked up more outbound trips by air in the first three quarter [...]
As travel consolidates, welcome to the land of giants and specialists
Marriott buys Starwood; Accor in talks with Fairmont; Expedia nabs HomeAway – what’s next as the big gets bigger? Marriott buys Starwood. It came probably in a tweet, a Facebook post or a LinkedIn update. Just three words which mean a lot. A heck of a lot.In fact, you could say, in travel indust [...]
Letter from London: Bacharach, Shakespeare and Southwark reimagined
In London, I caught the musical, “Close To You: Bacharach Reimagined”. Written by young Canadian artiste, Kyle Riabko, it’s a tribute to one of pop music’s most celebrated and prolific songwriters and while I normally eschew musical medleys, Riabko’s clever and contemporary arrangement and [...]
The Wrap: Souvenirs and memories – APAC tourists are the world’s top travel spenders
In the news: Visa’s Global Travel Intentions Study 2015 on travel spend, and new NokScoot/Sabre and Eva Air/Travelport partnerships.Souvenirs and memories: APAC tourists are the world’s top travel spenders Travellers from Asia Pacific trumped their counterparts from the rest of the world in inte [...]
The Millennial Traveller: Third Culture Colonialism
As a ‘third culture kid’ (TCK), I never quite felt at home anywhere. Patriotism remained a foreign concept and while it was easy to state, “I am half English and half Singaporean (or Indonesian, technically speaking)” whenever people asked, I never felt like I fitted in with either ‘cultur [...]
