News
Book a room by a theme
09/01/2012 by WiT
Roomorama.com, the short-term home rental service, has introduced a brand new navigation feature to search for destinations based on themes. According to the developers, the new feature is "In line with Roomorama’s philosophy of providing unique and original travel experiences to guests, [...]
Amadeus launches Hotel Optimisation Package
06/01/2012 by WiT
The Amadeus Hotel Optimisation Package offers large travel agencies and travel management companies (TMCs) numerous benefits that include increased competitiveness, efficient access to full hotel content (both GDS and non-GDS), greater global hotel programme control, reduction in operational cos [...]
Park Hotels’ revamped website enhances customer experience
05/01/2012 by Yeoh Siew Hoon
Aesthetically striking in the group’s corporate colours of regal black and grand gold, the website is also user friendly allowing easy navigation with breadcrumb links and a dynamic sitemap. It comprises a corporate microsite, as well as microsites of each of Park Hotel Group’s eight [...]
Boris bikes in with some mobile app pointers
03/01/2012 by Carl Griffith
I’ve recently returned from an extended stay in London combing some downtime and some work too. I’m very lucky when I’m in London as I always have the opportunity to stay with my brother who lives in Covent Garden just by Seven Dials.  I was helping him start a business and we were wor [...]
Why you must concentrate on this
03/01/2012 by Yeoh Siew Hoon
A fresh breeze is rustling the leaves outside my window where I work. Birds are chirping. Traffic is trundling along. It feels like any other day really. But is it? I spent the last two weeks, hiding from today’s space invaders. I did as little work as I could get away with. I spent as li [...]
Will 2012 be the year of contextualized digital experiences?
30/12/2011 by Carl Griffith
It’s that time of year when everyone is posting about 2012 and giving us their predictions and thoughts on a myriad of topics and trends. Perhaps, when it comes to trends, it’s technology, Social Media and mobile that still manages to grab headlines.  It’s the speed of development an [...]
Southeast Asian women opting for solo or all-female travel
09/05/2014 by WiT
Women in Southeast Asia are embracing independent travel, either travelling solo or on female-only trips, according to the findings of TripAdvisor’s inaugural Women and the World Travel Survey. The study of over 600 women from Singapore, Malaysia, Thailand and Indonesia found that one i [...]
Strong first quarter financial performance for Travelport
12/05/2014 by WiT
Travelport reports a healthy Q12014 with a 4% rise in revenue and a 7% increase in adjusted EBITDA (earnings before interest, taxes, depreciation and amortisation). Gordon Wilson, president and CEO of Travelport (pictured below right), commenting on the positive results said in  a stateme [...]
Facebook money-grab will boost rise in “owned” online media in travel industry
12/05/2014 by WiT
Travel industry marketers need to be aware of the alarming changes underway at Facebook as it limits organic distribution in favour of paid-for posts, cautions Bronwyn White (pictured below left), co-founder of MyTravelResearch, a market research and marketing firm specialising in the travel, to [...]
Excuse me, are you real or not? How AI could change customer service
13/05/2014 by Yeoh Siew Hoon
Traditional travel agents have always claimed that their one advantage over online players is their level of customer service – that the human touch is still critical to travel transactions. That is true of course as long as that “human touch” is well trained and knowledgeable but I t [...]