News
9 in 10 young travellers fail to achieve ‘travel therapy’
27/02/2025 by WiT
Millennials and Gen Z crave travel as a vital form of self-care and rejuvenation, yet their wanderlust remains out of reach. In partnership with consumer insights platform GWI, Klook's latest Travel Pulse research across 14 markets reveals that nearly all young travellers see travel as a powerful st [...]
A year at the helm | Pan Pacific’s Melvin Lim on going beyond buzzwords in hospitality
25/02/2025 by WiT
Stepping into the role of General Manager at Pan Pacific Singapore a little over a year ago, Melvin Lim has learned a few key lessons - none more important than adaptability. “The hospitality industry is constantly evolving, influenced by shifting guest expectations and global events,” he says. [...]
Podcast: Singaporeans aren’t as influenced by TV. Biggest travel myths. Using AI to improve connected trips.
24/02/2025 by WiT
We're trying something new with our weekly-ish podcast - we're outsourcing it to Artificial Intelligence. This is both an experiment and, if we're being honest, a convenient way to digest the top articles of the week from the WiT website into a nugget-of-a-podcast. We'll release a new episode every [...]
Let’s think about the connected trip from the customer perspective, says OAG’s Filipov
21/02/2025 by Yeoh Siew Hoon
Fresh from attending his first aviation conference, after four years away from travel, Filip Filipov, chief operating officer of OAG, is as excited as he was when he first got into the digital travel space in 2009 as “a bright-eyed kid from Bulgaria”. “It’s wonderful to be back,” said F [...]
Calling travel startups of the world: Global Startup Pitch returns in 2025
20/02/2025 by WiT
Grand Finals to be held at Phocuswright Europe in Barcelona Travel startups from across the world will have the opportunity to expose themselves to the global market once again when the Global Startup Pitch, by WiT and Phocuswright, returns for its 2025 edition. Now in its fourth year, the globa [...]
Thailand gets White Lotus’d. OTAs big attraction leap. TripAdvisor’s new growth engine. More.
20/02/2025 by WiT
Big leap - OTAs now deliver nearly 1 in 5 bookings New research from Arival reveals that online travel agencies (OTAs) now account for 18% of all attraction ticket bookings globally, more than doubling their pre-pandemic share of less than 10%. The report, The State of Visitor Attractions, highligh [...]
47% of Singaporean travellers have planned vacations around concerts
19/02/2025 by WiT
Trip.com Group unveils Momentum 2025: Singapore’s next big travel trends As the global travel industry continues to reinvent itself, Trip.com Group has released its forward-looking report, Momentum 2025: Travel's Next Big Trends. Based on insights from over 6,000 travellers across six Asia-Pacif [...]
“It’s Not Us vs. Them” | AirAsia MOVE’s approach to competition, ‘Google keyword wars’ and being branded an OTA
18/02/2025 by WiT
AirAsia has never been afraid to shake things up. From launching as a scrappy low-cost carrier (LCC) to becoming a dominant force in Asian aviation, its latest transformation of its online platform into AirAsia MOVE is yet another bold step forward. At the heart of this shift is a simple but powerfu [...]
Debunking Singapore air travel myths | The best time to book flights is not when you think
17/02/2025 by WiT
Summer flights expensive? July is actually the cheapest month to travel If you think you know all the best flight-booking hacks, think again. Expedia’s 2025 Air Hacks Report aims to debunk some of the biggest travel myths by analysing billions of data points in collaboration with Airlines Reporti [...]
TripGenie turns two, expands AI capabilities to enhance travel assistance
17/02/2025 by WiT
AI travel companion evolves from conversational tool to proactive travel problem-solver Trip.com Group celebrated the second anniversary of its AI-powered travel companion, TripGenie, by launching two new features: the AI-driven Menu Assistant (released December 19, 2024) and the context-aware reva [...]