Your time is gold and yes, we have yobots to serve you too: The Yotel promise
Walk into Yotel Singapore and you could be forgiven for thinking you’ve stepped into the mission control of a space capsule. The look and feel is white and minimal with splashes of purple.
Two Yobots, one male and one female (distinguished by her eyelashes), catch the eye. Wifi-enabled, the [...]
The Wrap: AI flightbot connects agents with travellers anytime, anywhere
In the news: Amadeus launches AI flightbot for travel agents; Uber partners with AirAsia to provide convenient door-to-door transfer for travellers; Klook introduces a mobile pass for travel on Hong Kong's airport express train; South Korea's Eastar Jet inks distribution deal with Sabre.
ARTIFI [...]
As spaces and customers evolve, hotels have to make booking and planning meetings easier
After corporate travel, the meetings market (or MICE as it is called) is the next most lucrative sector for hotels and is the slowest in tech adoption. With the convergence of new technology and changing customer demands and expectations, this space is next in line for disruption.
Hotels have man [...]
8 Thoughts for 2018, Part 3
As we kick off 2018, it's time to look ahead to what awaits us and we ask our panel of industry leaders to share their thoughts and personal wishes for the new year.
Blanca Menchaca, Co-founder, BeMyGuest
One word to describe 2017: Defying
One word to describe 2018: Closing cycles
One key le [...]
Future Leaders Series to be launched at WIT Hospitality 2018 in Hong Kong
WIT will launch a 'Future Leaders Series' aimed at nurturing outstanding individuals to become future leaders in the digital travel space as part of WIT Hospitality 2018, which will be held on 20 March at Hotel ICON in Hong Kong,
The half-day forum (from 2 p.m.- 5.30 p.m.) on 19 March, a day be [...]
Planning your holidays for 2018? Here are the best times to book air travel
Expedia group and Airlines Reporting Corporation (ARC) have released the findings from the fourth annual Air Travel Outlook Report, which uncovers air ticket pricing trends for economy (economy and premium economy class) and premium fare (first and business class) travellers.
Expedia said that t [...]
Nagaland, here I come – travel is still not easy, thank goodness for that
As I prepare for my year-end trip to Assam and Nagaland in Incredible India, I can’t help but reflect on the year that’s just whizzed by and the year that will undoubtedly come upon us faster than we can say travel.
Here are my reflections on the cusp of a new year.
• Isn’t it wonderfu [...]
The Wrap: Booking.com’s chatbot assistant is now available globally to help travellers with stay-related queries
In the news: This week it’s about chatbots, payments and partnerships with highlight on Booking.com, Malaysia Airlines, Amadeus, Cebu Pacific, PayRemit, CarTrawler and HostelWorld
CHATBOTS: Booking.com’s chatbot assistant is now available globally to help travellers with stay-related queries
[...]
8 Thoughts for 2018, Part 2
As 2017 draws to a close, it's time to look ahead to what awaits us and we ask our panel of industry leaders to share their thoughts and personal wishes for the year to come.
Dr Jennifer Cronin, President, Wharf Hotels, Hong Kong
One word to describe 2017: Collaboration
One word to describe 2 [...]
Hoteliers should be panicking about Airbnb, says Ian Schrager
Hoteliers should stop being in denial about the impact of home sharing on their business, believes Ian Schrager, the hotelier extraordinaire hailed for his ground-breaking concepts.
“They should be panicking,” he said, during an interview at the Expedia Partner Conference in Las Vegas ear [...]
