Technology
Asia economy class fares up by 21%, but business travel demand continues to grow
22/01/2024 by Arvindh Yuvaraj
According to FCM Travel Asia, business travel is set to maintain its significance in 2024, with corporate travel programs facing scrutiny amid budget considerations. This, coupled with economic shifts worldwide, is set to create a few intriguing travel trends this year, as outlined by FCM’s six pr [...]
Travel pros react to Rabbit R1
18/01/2024 by Arvindh Yuvaraj
Game-changer in user interface or a whole lot of “wasted bunnies”? In the week since its unveiling at the Consumer Electronics Show (CES) in Las Vegas, the Rabbit R1 has created a frenzy in the tech space, with many branding the Tamagochi-looking gadget as “the next big thing”, “the AI fu [...]
Post-ticketing automation. Vietjet flies with Trip.com. Sleeping through Europe. More
18/01/2024 by Ian Jarrett
PKFARE takes the stress out of ticket refund turmoil The process of air ticket refunds and changes is complex, involving communication among retailers, ticket agents, and airlines. The rules and regulations for customers vary widely, making manual processing time-                 � [...]
Social media, wine prices and the economy are pushing innovation in hospitality
18/01/2024 by Arvindh Yuvaraj
EHL Hospitality Business School announced the release of a study conducted jointly by Dr Jean-Philippe Weisskopf and Dr Philippe Masset, revealing the trends shaping the hospitality industry in 2024. Here are a few key takeaways from the study: Over the past two years, the industry's biggest [...]
Turboprops and zero-emission short-haul aircraft are keys to sustainability goals in Southeast Asia
18/01/2024 by Arvindh Yuvaraj
In a review commissioned by the Aviation Studies Institute, Sobie Aviation explores the future landscape of super short-haul air transport in Southeast Asia.  This analysis, the first of a two-part series, delves into the dynamics shaping the region's aviation industry, with a focus on flights cov [...]
Tribe Tours Singapore goes all in on accessibility and automation
17/01/2024 by Yeoh Siew Hoon
Pilot tours on Sentosa and automation to consolidate bookings from multiple sources to streamline operations. With inbound travel expected to soften to Singapore this year, due to the strong currency, stiffer competition and higher costs of living, one of the city state’s leading tour companies, [...]
‘Search surge’ reveals high travel demand in first week of January across Asia
16/01/2024 by Arvindh Yuvaraj
Skyscanner's latest data analysis for January showcases a significant surge in searches, providing insights into the preferences of global travellers. From the bustling streets of Singapore to the scenic landscapes of Australia, the figures paint a picture of a few trends that are brewing in the Asi [...]
Travel app downloads, time spend on mobile up in 2023
12/01/2024 by Mitra Sorrells
Mobile data and analytics platform Data.ai – formerly App Annie – is out with its latest report on global app downloads, usage and spending, and the findings show a jump in activity for travel brands led by online travel agencies. According to the “State of Mobile 2024” report, in 2023 [...]
Indonesia’s air taxis. Archipelago’s new bed partner. Safe online habits. More.
11/01/2024 by Ian Jarrett
This week:  Flying taxis, dangerous habits online, Archipelago’s new bed partner and Rail Europe offers less strain with train bookings.   Indonesia’s planned new capital eyes air taxis The agency in charge of overseeing Indonesia’s future capital city projects, the Nusantara Authorit [...]
WiT Podcast: What does ‘customer love’ mean in 2024?
11/01/2024 by WiT
For the first time since 2019, travel companies are unanchoring themselves to the events of the last 3 years and embracing the freedom, opportunities, and challenges that come with this new travel landscape. In the pilot episode of our new series, Customer Love, in partnership with Booking.com, Yeo [...]