Technology
Looking to double numbers in 2023, Singapore plots path to full recovery
17/01/2023 by Yeoh Siew Hoon
Amid changing customer trends, STB to invest $110m in events, plans Rewards scheme ON the Grab ride I took to attend the Singapore Tourism Board (STB) media briefing this morning – to unveil its 2022 tourism results – the driver told me he used to run one of Singapore’s top limousine transfer [...]
Guide: Consider humans first when building a sustainable AI system in Travel Product Distribution
17/01/2023 by Timothy O'Neil-Dunne
Building a sustainable AI system for Travel Product Distribution is going to be on a lot of people’s minds in this coming year and beyond. So, what do we need to get right if we are to be players? This post intends to outline what is required and, from a management point of view, what needs to be [...]
Top of the WiT 14: China reopens, Singapore’s soft power, and a poem from the “human ChatGPT”
13/01/2023 by WiT
Top Of The WiT is a grab of the trendiest news that happened this week in travel, tech and Asia - all condensed into a quick-and-easy nugget-sized podcast. On this week's episode, we hear from two industry experts on China's reopening and what's in store for the country's tourism scene, as well [...]
Tech in Travel: A key to unlocking exclusive experiences, international airport seeks startups, LYFE enriching offers, capital market experts eyeing travel
12/01/2023 by Ian Jarrett
NFTs are continuing to make news. Online membership and loyalty programme DayAway has created the Founder's Key, a collection of 500 limited-edition NFTs that will unlock a range of experiences and VIP benefits from hospitality, travel, retail, wellness and F&B brands worldwide DayAway's Foun [...]
The art of conversations: The difference between an AI GPT and Human GPT
12/01/2023 by Yeoh Siew Hoon
Tip: Make sure the way you speak cannot be replicated by a machine After having had lots of morning conversations with my new-found friend, GPT, you can imagine my delight when I got to mingle with real humans at an arts event the other evening in Singapore. First, I had to adjust myself to a hu [...]
The silver linings playbook for travel in 2023
12/01/2023 by Yeoh Siew Hoon
AMID the dark clouds gathering that could dampen travel – recession, inflation, an ongoing war, pandemic still in play – it’s good to focus on the silver linings. So, we asked a selection of travel industry leaders for the silver lining they’re keeping their eye on.   Ross Veitch, C [...]
The WiT Podcast: Full throttle recovery, without losing sight of Singapore’s North Star
11/01/2023 by WiT
Tourism is not just about numbers, it’s about soft power and it’s vital to Singapore’s place in the world, says STB’s CEO, Keith Tan In March 2020, when we didn’t know what we know now, the first WiT Podcast guest was Keith Tan, chief executive of the Singapore Tourism Board, and we talke [...]
Meet Susie and Kevin, travel’s Achilles heel
11/01/2023 by Timothy O'Neil-Dunne
WE need to rethink the issue of human labour in our industry, urges Timothy O’Neil-Dunne, principal, T2Impact. How can we do more with fewer people? As the world emerges from the pandemic, the desire to travel has exploded. Looking at the future it is hard to ignore that in the field of travel, [...]
Many governments still playing science politics as passenger recovery continues in November, reports IATA
10/01/2023 by WiT
“Traffic results in November reinforce that consumers are thoroughly enjoying the freedom to travel.” The International Air Transport Association (IATA) recently announced that the air travel recovery continued through November 2022. IATA represents some 300 airlines comprising 83% of global ai [...]
Rhinos, unicorns, and fragmented markets: 3 investment trends that will shape travel and hospitality this year
09/01/2023 by WiT
IT has been a turbulent time for tech investments and particularly tough for travel. But then amid the dark clouds, there’s always the silver lining and investors are hard wired to seek out the bright spots. What do they see beyond the horizon, into the new world of travel and tech investments? Wh [...]