Tony Fernandes on retirement, egos and one AirAsia
Last week, Tan Sri Dr Tony Fernandes was awarded Airline Executive of the Year by CAPA (Centre for Aviation) in Amsterdam. In giving this award, CAPA said, “AirAsia is back at the front of the pack and Tony has once again shown why he is one of the industry’s leading executives. The original sho [...]
The common leadership traits of Qatar’s Akbar Al Baker and AirAsia’s Tony Fernandes
I had the pleasure of interviewing His Excellency, Akbar Al Baker, CEO of Qatar Airways, and Tan Sri Dr Tony Fernandes, group CEO, AirAsia on stage in Amsterdam last week at the CAPA Aviation Awards of Excellence 2016 and while you couldn’t find more different personalities, I was struck by what t [...]
Letter from Nikoi: Nine lessons from 12 years of WIT
I am lying on the beach in Nikoi Island, a private island retreat, off Bintan, Indonesia. This island in the Riau Archipelago was developed by former Australian banker Andrew Dixon and his partners into a back-to-nature resort for stressed out urbanites looking to reconnect with nature.
Yesterday [...]
WIT CONFERENCE 2016: Yeoh Siew Hoon looks back on the last 12 years of WIT
After 12 years, Morris Sim (co-founder of Circos Brand Karma) closed the show at this year’s WIT Conference 2016 by asking the powerful lady behind it all, Yeoh Siew Hoon, to reflect back on her experiences in building one of Asia’s largest travel and tech startup communities.
What was your m [...]
The Omni-Channel: Finding the Sweet Spot on Customer Experience
By Julian Fleming
One of the defining aspects of business in the 21st century is the amount of different ways in which customers can interact and engage with your company.
Multiple new media channels and apps have been added to the mix, alongside more traditional communication platforms and th [...]
The Millennial Traveller: Reimagining travel from high tech, super speed to low tech, walking pace
In the midst of all the build-up for WIT Singapore next week, I jetted off on an annual sojourn to the UK with my family. We made our routine stops in London and Edinburgh, before setting off for the rural landscapes of Scotland’s northern highlands.
Travelling to the Isle of Skye in the far no [...]
Is the tail wagging the dog? Time to flip the world around
I remember the first day I started wearing spectacles. I was 10 and kept failing my Math and the teacher thought there could be something wrong with my eyesight. I was so relieved, I thought I was just bad at numbers and was getting a serious complex.
Anyway, the first day I wore it, not only did [...]
Letter from Hong Kong: What Money Men Talk About At Breakfast
Café Too at Island Shangri-La is buzzing, at 8am. It reminds me that power breakfasts are still very much favoured among the rich and want-to-be-richer people.
I can hardly tie my shoelaces at that time of the morning let alone have an intense business discussion about money but Hong Kong does t [...]
The Millennial Traveller: From content veteran to tech startup, how Insight Guides is reimagining its role in travel
Travel research and inspiration before the digital age never involved a hashtag or a geotag on your phone. It involved browsing the Travel Literature section of bookstores, flipping through pages of destination magazines… or picking your next destination by spinning a globe and seeing where your f [...]
The Millennial Traveller: Innovation in travel tech has only just begun, says Hack Horizon’s Kostadin Kolev
Reimagining the very way we conduct ourselves in daily life is no easy feat but travel is inherently an industry built on the notion of ‘doing things differently’. While technology in travel is not a novel topic, acknowledging ‘travel tech’ as its own vertical is still relatively young.
A [...]
