Post-ticketing automation. Vietjet flies with Trip.com. Sleeping through Europe. More
PKFARE takes the stress out of ticket refund turmoil
The process of air ticket refunds and changes is complex, involving communication among retailers, ticket agents, and airlines. The rules and regulations for customers vary widely, making manual processing time- � [...]
Social media, wine prices and the economy are pushing innovation in hospitality
EHL Hospitality Business School announced the release of a study conducted jointly by Dr Jean-Philippe Weisskopf and Dr Philippe Masset, revealing the trends shaping the hospitality industry in 2024.
Here are a few key takeaways from the study:
Over the past two years, the industry's biggest [...]
Turboprops and zero-emission short-haul aircraft are keys to sustainability goals in Southeast Asia
In a review commissioned by the Aviation Studies Institute, Sobie Aviation explores the future landscape of super short-haul air transport in Southeast Asia.
This analysis, the first of a two-part series, delves into the dynamics shaping the region's aviation industry, with a focus on flights cov [...]
Tribe Tours Singapore goes all in on accessibility and automation
Pilot tours on Sentosa and automation to consolidate bookings from multiple sources to streamline operations.
With inbound travel expected to soften to Singapore this year, due to the strong currency, stiffer competition and higher costs of living, one of the city state’s leading tour companies, [...]
‘Search surge’ reveals high travel demand in first week of January across Asia
Skyscanner's latest data analysis for January showcases a significant surge in searches, providing insights into the preferences of global travellers. From the bustling streets of Singapore to the scenic landscapes of Australia, the figures paint a picture of a few trends that are brewing in the Asi [...]
APAC air travel strongest among all regions, global demand hits 99% of 2019 levels
The International Air Transport Association (IATA) has reported that the global air travel demand in November 2023 surged past 99% of 2019 levels, showcasing yet another milestone in the rebound from the challenges posed by the COVID-19 pandemic.
November 2023 witnessed an increase of 29.7% in to [...]
Indonesia’s air taxis. Archipelago’s new bed partner. Safe online habits. More.
This week: Flying taxis, dangerous habits online, Archipelago’s new bed partner and Rail Europe offers less strain with train bookings.
Indonesia’s planned new capital eyes air taxis
The agency in charge of overseeing Indonesia’s future capital city projects, the Nusantara Authorit [...]
WiT Podcast: What does ‘customer love’ mean in 2024?
For the first time since 2019, travel companies are unanchoring themselves to the events of the last 3 years and embracing the freedom, opportunities, and challenges that come with this new travel landscape.
In the pilot episode of our new series, Customer Love, in partnership with Booking.com, Yeo [...]
Forget FOMO, have COMO and JOMO will follow
I love this time of the year. It’s full of rain and wind in Singapore, and birdsong. Birds love the rain. Why, the other day on a Zoom call with a colleague in Kuala Lumpur, there was a constant squeaking noise in the background, and I asked him if his door hinge needed oiling? And he said, “It� [...]
In Asia, demand for in-flight vegan meals exceeds passenger volume growth
Significant increase in vegan meal consumption were noted on Emirates routes to China, Japan and Philippines.
This January marks the 10th annual ‘Veganuary’ challenge, in which people are encouraged to stick with a plant-based diet for a month. It’s no secret that amidst heightened health an [...]
