Tech in Travel: When airports need more business, who are they going to call? Skyscanner, maybe
20/10/2022 by Ian Jarrett

SKYSCANNER will harness the power from data accumulated from its 90-plus million monthly users worldwide to help airports explore route development opportunities.

As flight activity picks up and pandemic fears recede, airports are keen to offer compelling business cases that will attract new airline routes. Launched within its Travel Insight Vision business intelligence tool and developed in collaboration with airport partners, Skyscanner’s Catchment Analysis module provides insights into the top routes, origins and destinations travellers are searching for based on real-time and forward-looking geo-location data from Skyscanner’s users.

Michael Docherty, head of data partnerships at Skyscanner, said almost two thirds of travellers consider two or more airports when booking a flight. “And as aviation continues to bounce back across the globe, the competition between airports to capture travellers’ attention and share of wallet has never been greater.”

Skyscanner says powerful segmentation analysis provides detailed information about how travellers are being influenced by the availability and costs of flights, and where airports may be leaking passengers to competing airports within a defined catchment area. This segmentation allows for an in-depth understanding of ‘passenger leakage’ based on factors ranging from overall demand to the day of the week, as well as country, region, state and city catchment areas,” Docherty said.

Skyscanner’s Travel Insight analyses the behaviour of millions of Skyscanner users to reveal where people are looking to travel in the next 12 months, allowing travel providers and other businesses to respond to market changes, understand emerging trends and optimise or plan new routes.

 

Skyscanner is helping airports to acquire new business using data gained from its users worldwide.

 

Lufthansa flies with Worldline

The Lufthansa Group has selected Worldline as a payments provider in a partnership that offers the airline the opportunity to onboard a selection of Worldline solutions, from payment methods to consolidated reporting capabilities and integration with core platforms.

The deal will see Worldline processing globally for Lufthansa and its sister operations, SWISS, Austrian Airlines and Edelweiss, offering airline-specific services including Billing and Settlement Plan (BSP) and Airlines Reporting Corporation (ARC).

The Lufthansa Group will make use of Worldline’s TravelHub solution, a single scalable connection providing access to more than 150 payment methods and currencies, multi-acquiring, tokenisation and a range of fraud services, all through a single reporting and settlement channel.

 

AirAsia covers new ground with Super App

AirAsia has partnered with Bookaway Group brand 12Go, the largest ground transport OTA in the Asia Pacific.

This partnership will enable the 10.6 million monthly users of the Airasia Super App to book land and sea transport such as trains, buses, ferries, and private transfers as well as flights. Super app users from anywhere in the world can now easily compare, choose and book intercity buses, trains, private transfers, and ferries from 12Go’s inventory of more than 4,000 operators, covering nearly 50,000 routes across 26 Asian countries.

Alexey Abolmasov, CEO 12Go, said, “Ground transport is the glue that makes international travel possible. Our mission is to improve the experience of travel by making the ground and sea elements of a trip simple to plan and book. “We intend to partner with the tech and travel ecosystems to put ground transport options in front of travellers wherever they choose to shop, by making our simple to deploy API available at scale.”

 

Robots in Rome deliver the goods

Need a quick bite to eat at Rome Airport and don’t want to queue? No problem. A new fully autonomous delivery robot means air passengers can scan a QR code to purchase F&B and retail items at the airport and get them delivered to the gate in a digital and completely frictionless experience.

 

It’s a deal for Travelport, DidaTravel 

Travelport and China’s DidaTravel have reached a multi-year content agreement to support DidaTravel’s strategic business expansion into flight sales. Travelport is the first GDS partner of DidaTravel Travelport will work with DidaTravel to integrate and distribute its portal’s content on a global scale, as well as provide a modern travel retailing experience.

Dida Travel has launched its B2B flight booking GDS portal that enables its 23,000 B2B buyers to be able to access flights from 500-plus airlines to fly to more than 20,000 destinations globally.

 

Going with the flow at Noida International Airport

The developers of India’s Noida International Airport believe NIA will set a new benchmark as a digital airport, with the implementation of state-of-the-art technology to provide a mostly contactless flow through the airport. The use of technologies such as indoor navigation, passenger flow management, and data analytics will whisk passengers through the airport to the plane

Establishing a digital environment at NIA is being led by ICAD, a specialist for design, installation, integration, and maintenance of ICT systems required to build a modern, digital airport.

NIA is being developed by Yamuna International Airport Private Limited, a 100% subsidiary of Zurich Airport International AG, which has been incorporated as a special purpose vehicle (SPV) to develop the greenfield airport in Jewar, Uttar Pradesh.

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