Customers want engaging content, flexibility, and no-nonsense refunds, says TixCarte CEO
WITH travel picking up all over the world, it's easy to forget about the domestic players and simpler attractions that satiated our wanderlust when borders were closed. Technology has evolved leaps and bounds over the last couple of years, and many key players in the travel and hospitality space are [...]
“Will watch ads and trade alcohol for good Wi-Fi”, say APAC passengers in new survey
THE recently published Inmarsat APAC Passenger Experience Survey 2022 highlights some interesting changes in consumer behaviour when it comes to staying connected while flying. The research was conducted by Censuswide (on behalf of Inmarsat) between August and September 2022. It surveyed a total of [...]
Amadeus: Biometrics payments, luggage-lite trips, and the metaverse will drive travel trends in 2023
As the year draws to a close, key players are mapping, based on their respective research and data, what 2023 will be like for travel, tourism, and hospitality. As such, travel-tech company, Amadeus, has released its annual trends, highlighting a few prime areas that will see significant changes in [...]
Rebranding Cambodia: Focusing on sustainability to boost tourism in the kingdom
IF you were to come up with a two-week stay in Cambodia, what would your itinerary look like? Would you be able to name five places to visit off the top of your head? Unless you’ve spent a considerable amount of time there, Cambodia is probably defined by its most touristy destinations. According [...]
Digitalising transport: Merging first, middle and last mile in a single journey
This startup wants to enable mobility transformation for the developing world
THE word "journey" is used loosely in travel to describe the act of getting from Point A to Point B... and then C, D, all the way to Z. It's an idealistic word, come to think of it, that encapsulates what travel-tech comp [...]
Tourism, therapy, mental wellbeing – travel is more than just a leisure activity
IF you Google "travel and mental health", you'll find countless articles, news stories, and research summaries highlighting the fact that taking a trip can have positive effects on your mental wellbeing. Maybe it's the novelty of a new place, the curiosity of meeting new people, or just breaking the [...]
Cyberattacks surge, how to stay safe virtually when travelling in the real world
DATA breaches, cyberattacks, information theft - none of these are shocking headlines in 2022. Yet, while cybercrime has become a byproduct of our evolving online world, it doesn't make these acts any less dangerous. In fact, an upcoming report by Phocuswright titled “Cybersecurity in travel goes [...]
Travel is today’s ultimate luxury, Google identifies four new traveller archetypes
TRAVEL has become the ultimate luxury in today’s world, declared Hermione Joye, Sector Lead, Travel, APAC for Google, as she shared the latest findings from a Google and Kantar study at WiT Singapore 2022 last week.
One, “revenge travel” is here to stay in the APAC traveller mindset, with 7 [...]
Bridging experiences: What does the Booking.com x Klook partnership say about consumer behaviour?
As international travel makes a comeback, Klook experiences are now available on Booking.com
We often talk about the importance of collaboration in the travel space - especially now that most of Asia has opened up and travel platforms of all sizes are redefining their place in this new landscape. I [...]
Cost, talent, and tourism: Making sense of the airline industry in the “new world”
IF you've travelled internationally in the last year or so, chances are you've stared – wide-eyed and jaw open – at the price of flight tickets. Before everyone's least favourite microbe rocked our world, low-cost airlines used to be able to offer truly low-cost fares. Even regular airlines were [...]
