Events
GEVME’s Virtual Experience Makers Series to inspire creativity in the virtual world
24/03/2021 by WiT
EVENT organisers are being urged to look beyond traditional industry colleagues to find inspiration for creative ideas of how to make a virtual experience engaging. To help, virtual event platform GEVME has come up with a new series called Virtual Experience Makers featuring creative personalit [...]
From RMB5b refund a day to full domestic recovery: How Trip.com rode out Covid
23/03/2021 by Yeoh Siew Hoon
Now the big question is, when will Chinese outbound restart? THIS time last year, in the darkest days of travel, Jane Sun, CEO of Trip.com Group, recalled that it was having to process up to RMB5 billion of refunds a day, with no sight of whether it would be repaid or when the pandemic would end [...]
WiT’s first Travel Roadshow kicks off at Marina Bay Sands on March 25
04/03/2021 by WiT
MARINA Bay Sands, Expedia Group onboard as Travelling Partners WiT’s first Travel Roadshow will be broadcast live from Marina Bay Sands’ Hybrid Broadcast Studio in Singapore on March 25, 6 to 8pm SG time. The first in the monthly series of events will be run in a hybrid format, featuring [...]
Listen to your dentist, he knows the drill: How to hone enduring skills and stay relevant in a broken world
21/01/2021 by Yeoh Siew Hoon
WHEN New York Times columnist and author Thomas Friedman was asked at the PCMA Convening Leaders 2021 conference which skill he felt had served him best in his career, he said, “Deep listening – learn when to listen and what you say when you listen.” Which is why I encourage you to go to t [...]
Why events and travel are in the same boat: Testing protocols need to be fixed and facilitated while both wait for vaccine to work its “game changing” effects
15/01/2021 by Yeoh Siew Hoon
SINGAPORE showed its determination to bring back life to its business events sector this week when it played “Global Broadcast Centre” and hosted “Main Stage”, the physical component of PCMA Convening Leaders 2021, at Marina Bay Sands. For those not in the events industry, PCMA stands f [...]
Brace yourself for “explosion of creative destruction”, says Friedman to business events professionals
13/01/2021 by Yeoh Siew Hoon
EXPECT an explosion of creative destruction AC (After Covid), said Tom Friedman, author and New York Times columnist at the opening of PCMA Convening Leaders 2021 today. Calling it “incredibly exciting and destabilising”, he said this would happen because “never have more people had availa [...]
Tech adoption accelerates on cruises as safety takes top priority and customers go digital
17/12/2020 by Yeoh Siew Hoon
Singapore, Taiwan good models for restarting as safe cruise bubbles THE forced adoption of technology along the cruise customer journey – from pre-boarding to onboard – and the massive shift of consumers to digital booking channels during Covid will be trends that will underpin cruising lon [...]
Expedia’s Peter Kern (and moose) looks forward to “rebirth” of travel, “we are all miserable”
10/12/2020 by Yeoh Siew Hoon
At Expedia Explore this week, CEO Peter Kern spoke to me about the moose, his spirit animal; his “zero doubt” that travel will be back; the pain Expedia has gone through to simplify and focus; and his growth mindset despite being labelled “Mr Restructuring”. PETER Kern, CEO of Expedia Gr [...]
Could I have attended this virtually? Events in the age of new protocols, cool tech and changed expectations
27/11/2020 by Yeoh Siew Hoon
I had my first ART yesterday. I wished I could say this involved me splashing blobs of paint on a blank canvas like Pollock or Picasso; rather it was having cotton buds stuck up my nostrils. Honestly, the Antigen Rapid Test wasn’t as bad as I had feared, it felt more like the tingling you get fro [...]
JTB’s new chief sets end-to-end customer experience as key goal but for now, it’s survival and rapid digitalisation
26/11/2020 by Yeoh Siew Hoon
EIJIRO Yamakita, who was appointed president of the 108-year-old company this year, is committed to continuing globalisation and digitalisation. In this wide-ranging conversation during WiT Japan & North Asia Virtual, the executive speaks about surviving Covid, reviving domestic tourism, gender [...]