Hospitality
Expedia launches ChatGPT travel planning in its iOS app
05/04/2023 by Arvindh Yuvaraj
Implementation of conversational travel planning natural next step in company's AI ecosystem Last week, we published an article about Expedia becoming one of the first travel brands to build a plugin for ChatGPT, allowing the AI platform to access Expedia’s library of travel data and users to boo [...]
From hanoks in South Korea to old homes in Japan, Airbnb expands “Historical Homes” listings in Asia
04/04/2023 by Yeoh Siew Hoon
How an idea born in France spread to create a new category of rural heritage tourism; shophouse programme under study It started out as an idea in France – to fund the renovation of heritage buildings to revitalise heritage tourism in rural areas  – an idea that eventually led to the launch [...]
Travelport secures $200 million investment, plans to enhance tech innovation and boost momentum
03/04/2023 by Arvindh Yuvaraj
After strong Q1 results, restructuring of debt and strengthening of company’s balance sheet in the pipeline Travelport has been on a bit of a hot streak lately. For context, Travelport is a technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide. Th [...]
Journalists vs ChatGPT; Monaco loves tech; Capital A’s “pot of gold”; Hotels boast sustainability score
31/03/2023 by Ian Jarrett
She Loves Tech, Monaco loves her A Singaporean who promotes equal access and opportunities for women in technology has been recognised with the Monte Carlo Woman of the Year special award in Monaco. Leanne Robers, the founder of 'She Loves Tech', was presented with the award by Prince Albert II [...]
As profiles shift, Worklounge caters to an underserved, luxury segment of remote workers
30/03/2023 by Arvindh Yuvaraj
“When have you had a better work experience than when you're out on a business trip working from your hotel?” There was a time when the term “digital nomad” and “remote work” carried their own connotations. Not only were they rare, but the jobs were almost always associated with 20-some [...]
The Ranee’s Rosemarie Wong wants to do for Borneo what Jim Thompson did for Thailand
30/03/2023 by Yeoh Siew Hoon
“You change what you can control, and go on,” says Kuching boutique hotelier It was just slightly over 10 years ago when Rosemarie Wong burst onto the Sarawak hospitality scene with her boutique hotel, The Ranee. Brimming with enthusiasm and energy, she spoke of how she wanted to change the ima [...]
Klook forms first multi-market partnership with the Tourism Authority of Thailand (TAT)
29/03/2023 by Arvindh Yuvaraj
Company reports more than double growth for three quarters in a row Quantifying a country’s recovery in regard to travel and hospitality can be complicated, but a good indicator seems to be in the positive results reported by key players in the region. As such, [...]
She asked for it and now Jessie Lim’s driving sustainability at Fairmont and Swissotel
30/03/2023 by Yeoh Siew Hoon
How one woman is making a difference in plastics, food waste and community outreach It’s probably the hottest and newest job title in the travel industry right now – that of chief or director of sustainability – with almost every major travel brand seeking expertise and chasing certificat [...]
Expedia collaborates with OpenAI to create ChatGPT travel plugin
27/03/2023 by Arvindh Yuvaraj
Expedia Group and Kayak are the first travel brands to create plugins for ChatGPT Expedia Group recently unveiled a new plugin in collaboration with OpenAI to simplify trip planning for ChatGPT users. The goal of the plugin is simple - until now, ChatGPT could suggest places to stay and things to s [...]
Why change now? The reasons and aspirations behind Sentosa’s big brand refresh (Sponsored)
27/03/2023 by Arvindh Yuvaraj
SINCE 2014, Sentosa has had the “State of Fun” tagline to its name. That all changed this year when Sentosa Development Corporation (SDC) announced its new tagline, "Where Discovery Never Ends” while initiating a total brand refresh, which also included a new motif and new frontiers beyond jus [...]