Hospitality
Travel is back to “old normal”: GHA sees growth in revenue, ADR and international stays
21/02/2023 by WiT
UAE is top destination, delivering US$32m in room revenue in Q4 2022 UAE-headquartered Global Hotel Alliance, the world’s largest alliance of 40 independent hotels brands, has reported robust 2022 results, with every performance indicator exceeding 2019 levels by Q4 – an indication of travel’ [...]
Online travel agencies gain hotel booking ground in 2022
20/02/2023 by Linda Fox
Online travel agencies and other intermediaries, such as tour operators and destination management companies, regained ground in 2022, according to a report. SiteMinder has crunched data from more than 100 million reservations last year to reveal Booking.com as the most popular booking channel acr [...]
Trip.com: New real-time travel guide, using GPT tech, isn’t frazzled by vague questions
17/02/2023 by WiT
TripGen offers travel tips and itinerary suggestions through real-time communication Trip.com has launched TripGen, a chatbot designed to provide travellers with live assistance through Artificial Intelligence technology. Trip.com implemented this technology to enable users to receive tailored trav [...]
Event: China Arising forum set for Singapore, March 30
17/02/2023 by WiT
WiT – Web in Travel, in collaboration with Travel Daily China, will stage a China Arising forum on March 30 in Singapore to share first-hand insights into how the Chinese online travel landscape has changed in the years since the pandemic first took hold. The half-day event, themed “Hello, Ne [...]
Metaverse Builders in Asia: M Social on finding new customers and engaging with them
15/02/2023 by Arvindh Yuvaraj
“The revenue did surprise us, so did the engagement” IT’S important to understand this single fact about the metaverse that has been echoed by many experts, analysts, and industry leaders – technically, it does not exist. Yet. At least, not in its complete form. What does exist, though, [...]
Sponsored: Evolving traveler expectations herald new opportunities for travel pros
The travel industry is at an unprecedented stage of evolution. Despite lingering challenges from the pandemic and economic concerns, people continue to place travel as a high priority in their lives. According to Expedia Group’s recent Traveler Value Index 2023 study, nearly half of consumers glob [...]
“It’s the biggest thing”. Putting ChatGPT to good use while being in awe of its capabilities
13/02/2023 by Arvindh Yuvaraj
Tours and activities, experiences will be most impacted, says Magpie's Watts Christian Watts, CEO and Founder of Magpie Travel, is already designing products around ChatGPT. He says we haven’t scratched the surface of what the tech can do. A decade ago, Spike Jonze directed a movie called ‘H [...]
Expedia Group CEO says metrics show strategy is working
13/02/2023 by Mitra Sorrells
Expedia Group CEO Peter Kern says the company’s strategy to add loyalty members and drive app usage is “showing accelerating improvement” and is the foundation of the company’s growth. In a call with financial analysts to discuss the company’s results for the fourth quarter and full year [...]
As Vietnamese tourism shows growth, Klook strikes partnerships with key domestic attractions players
08/02/2023 by Arvindh Yuvaraj
IN the new age of travel, the need for a collaborative tourism scene has been called a prerequisite to support robust growth and recovery. In that sense, Klook, a major travel and experiences platform, has been on quite the roll recently. Klook has just announced partnerships with two key players [...]
Top of the WiT 16: Dance of the Golden Lion, believing in sustainability, and million-dollar data hubs
03/02/2023 by WiT
Top Of The WiT is a grab of the trendiest news that happened this week in travel, tech and Asia - all condensed into a quick-and-easy nugget-sized podcast. On this week's episode, we talk about a recent interview with Greenview's Eric Ricaurte and how holding on to a belief in the future of susta [...]