Hospitality
Deep Kalra on surviving the fires, changing the rules and dreaming of travel 2045 | Conversations On Turning 20
23/06/2025 by WiT
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future. As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
Redefining luxury: COMO’s Doris Goh on the rise of experiential, aspirational, and purposeful travel
23/06/2025 by Yeoh Siew Hoon
From truffle hunting in Tuscany to charting weather ships in the Arctic, COMO’s commercial head shares why the future of luxury isn’t about opulence, it’s about intention. When Doris Goh talks about luxury, it’s not about chandeliers or thread counts – it’s about truffle grounds in Tus [...]
80% of hotels still spend days on manual reports, says global benchmark report
20/06/2025 by WiT
Manual work still dominates despite the buzz around AI - highlighting both the tech gap and operational reality The NYU School of Professional Studies (NYU SPS) Jonathan M. Tisch Center of Hospitality and its Hospitality Innovation Hub (HI Hub), in collaboration with RateGain Travel Technologies Li [...]
From new luxury to hotels as stories: A new breed rethinking hospitality
17/06/2025 by Yeoh Siew Hoon
"Is growth just a more optimistic word for survival?", asked Morris Sim of Montara Hospitality, while moderating a panel about rethinking hospitality. “We’re fairly lucky that we’ve been able to grow primarily through management agreements with some co-investment,” said Howard Ho, CEO &am [...]
Rod Cuthbert on simplicity, rocket boosters and serendipity | Conversations On Turning 20
16/06/2025 by WiT
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future. As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
Timothy Hughes, the “Cranky Optimist” on travel, tragedy and comedy | Conversations On Turning 20
20/05/2025 by WiT
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future. As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
Women travellers in Asia driving new hospitality trends in 2025 
14/05/2025 by WiT
Agoda recently unveiled the top women’s travel trends in Asia revealing that women across Asia are charting a different course than their male counterparts when it comes to holiday plans.  From a stronger appetite for new destinations to a preference for traveling with family and friends, wome [...]
Chinese travellers go all out on social: “Adapt or miss out”, says Dida’s Rikin Wu
13/05/2025 by WiT
Dida’s CEO Rikin Wu has called attention to changing Chinese traveller demand as well as the significant shift in the distribution landscape, cautioning that hoteliers must “adapt to the new Chinese market needs or miss out on the world’s biggest outbound market”. Speaking with internati [...]
Christine Tan on the shifting sweet spot of hospitality tech | Conversations On Turning 20
09/05/2025 by WiT
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future. As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
Hospitality’s future playbook: AI, emotional loyalty and the rise of new booking channels
09/05/2025 by Yeoh Siew Hoon
At a time when technology is moving faster than the industry can keep up, the future of direct distribution and loyalty in hospitality is set for sweeping transformation. In a discussion moderated by Li Hawkins, Partner & Managing Director, Hospitality & Travel at Insight Out, senior lea [...]