Travel’s next big opportunity is in the post-booking journey
Wenrix CPO Tor Leelo on the banking playbook coming for travel, and the 60% of service requests nobody's managed to fix.
A decade ago, UK banking customers didn't switch to digital-first challengers because they were cheaper, they switched because when something went wrong, the response was instant [...]
Low-cost, high stakes: How Air India Express and Transavia are navigating change
Air India Express and Transavia offer contrasting but complementary lessons on growth, digital transformation and the enduring power of brand in a price-driven world.
What does a budget airline in the Netherlands have in common with a low-cost carrier reshaping mobility across India? More than you [...]
Trust, data and the sovereign traveller: Lufthansa and Trip.com on co-creating value
If there was one message that came through at the Trip.com Airline Global Conference in Amsterdam, it was that the willingness is there to “co-create value with intelligence, trust and partnership” but numerous obstacles stand in the way.
The closing panel featuring CT Ooi, CEO of Flights, Tr [...]
Is DerbySoft building the intelligence layer that flight distribution has been missing?
Jason Sui wants to move airlines beyond basic connectivity and he's already got the early proof points to back it up
Jason Sui, Divisional CEO of Flight Services at DerbySoft, has spent years in the trenches of flight distribution, first building PKFARE, a leading global travel wholesaler, and now [...]
A blockbuster eCommerce announcement and a strange travel signal with an Asia-Pacific twist
Amazon has just done something not quite so quietly disruptive: it has taken another piece of its logistics engine, put a price on it, and handed the market a benchmark. That matters far beyond e-commerce. Which is why we should all be paying attention.
For travel, the lesson is obvious. The indu [...]
ZUZU’s AI revenue co-pilot launches first partnership in Japan
SQUEEZE Inc. selects ZUZU's RevMate AI to power revenue management
The Japan-based smart hotel operator, running over 40 hotels and serviced apartments, adopts RevMate to enhance revenue intelligence alongside suitebook, its cloud-based hospitality operation platform
ZUZU Hospitality, [...]
From seats to sales: How ZIPAIR is rewriting airline retail
It began, as many bold travel stories do, at the worst possible time. In 2020, at the height of the pandemic, when skies were empty and demand had collapsed, a new airline quietly took off from Narita. Its first passenger flight carried just two people.
Most airlines would have been fighting for [...]
Asia-Pacific air passenger demand grows 8.6%
The International Air Transport Association (IATA) released data for February 2026 global passenger demand with the following highlights:
Total demand, measured in revenue passenger kilometers (RPK), was up 6.1% compared to February 2025. Total capacity, measured in available seat kilometers ( [...]
India’s outbound travellers spent $75 million on global hotel stays in 2025
Global Hotel Alliance and The Leela Places, Hotels and Resorts spotlight India's rising global travel potential as Indian guests spend more at home and abroad
Indian travellers are staying and spending more both at home and abroad, reinforcing India’s position as one of the world’s fastest-grow [...]
HTS launches ‘Cancel for Any Reason’ for hotels
HTS (Hopper Technology Solutions)’ says its AI-powered fintech solution drives incremental revenue for hotel partners and delivers flexibility to travellers – already live at global scale.
HTS (Hopper Technology Solutions), a global travel technology platform, announced the launch of its Cancel [...]
