Massive opportunity in alternative payments as e-wallets soar in Asia and BNPL gains ground
Multi-currency payments; fraud; how many payment methods should you offer – key headaches addressed
WITH 1.7b unbanked adults in the world, according to Findex Database,
Worldbank, the opportunities to address this market with alternative payment
methods are immense. The potential is biggest i [...]
Overtourism, pollution of beaches, deforestation: Top concerns of environmental impact on tourism
TRAVELLERS globally have listed overtourism, pollution of beaches/waterways, deforestation and energy inefficiencies as their main concerns of the impact of tourism on the environment, according to Agoda’s Sustainable Travel Trends Survey.
The findings from the online survey, which polled 18,3 [...]
Travel product chiefs on tech that works, those that didn’t and those that should
IN the last year, tech teams have built platforms that went unused and scrapped projects only to repurpose them later in new incarnations; as Thomas Edison said once upon a time, “Just because something doesn’t do what you planned it to do doesn’t mean it’s useless.”
Tech and product c [...]
The chase for tech talent – go to where they are and hire ‘A’ players to attract others
IT is
ironic that even as the travel industry has shed millions upon millions of
jobs, one sector that has expanded and remains voracious for talent is on the
tech side.
Almost all
travel businesses have used the down-time of Covid to invest in their tech
stack, whether consumer-facing or back- [...]
The OTA which applies AI skilfully wins: Agoda’s John Brown on the tech that differentiates
THE one piece of tech that could be a true differentiator for an OTA is “the skilful application of AI (artificial intelligence) that could make all the difference to really understanding your customer”.
Speaking at the WiT Travel Roadshow, Episode 3, John Brown, CEO, Agoda said, “AI is so [...]
The rise of social chat apps in Asia: Consumers showing preference for virtual agents
SOCIAL chat apps have developed faster in Asia than in any other part of the world, and “in Asia you can't talk about social chat apps without going into super apps and how they are essentially like remote controls for our lives,” said Shyn Yee Ho-Strangas, director, global product management a [...]
D-EDGE introduces multi-digital media platform for hotels
D-EDGE has launched MediaGenius, which it described as “the first multi-digital media platform” and “the first platform of its kind in the market”, for hotels to drive direct bookings.
Announcing the new platform
in a media statement D-EDGE said a hotelier using MediaGenius can develop p [...]
New Vrbo ad tugs at heartstrings with John Legend and real-life reunions
VACATION rental company Vrbo unveiled its biggest campaign to date with a new ad featuring John Legend and real-life families who didn’t realise they’d be experiencing surprise reunions with loved ones while cameras rolled.
The scenes play out as Legend performs a
new version of the classic [...]
Survey: Collaboration and cooperation needed to kickstart travel recovery
BOOKING.COM, in its latest research conducted among 3,000+ accommodation partners in 20 countries, revealed what support is needed to get travel back on its feet.
The survey also looked at what preparations properties worldwide are making to welcome back guests once it is safe for them to trave [...]
LINE Travel jp bets on chat and corporate travel, moves from meta to merchant model
Blurring of business and leisure creates opportunity for blended travel model, says Shibata
LINE TRAVEL jp is taking a bet on its future by blending the world of corporate travel with chat and, in the process, moving to a merchant-of-record model with its new chat-based corporate travel booking [...]
