Marketing
TripAdvisor takes fake reviews by the horns, urges others to do the same
25/09/2019 by Vera Ong
TripAdvisor has taken the issue of fake reviews by the horns and is urging other platforms like Google and Facebook to do the same.   “We need other major platforms like Google and Facebook to step up and take the issue of fake reviews seriously. Right now, we are not seeing that,” said Bec [...]
The Wrap: What travellers want and their frustrations shopping online revealed
25/09/2019 by WiT
News Roundup: Latest study highlights growing demands of travellers and their online frustrations, new CEO for American Express GBT, AirAsia’s faster inflight WiFi Study: What travellers want and their frustrations shopping online revealed Many travellers want to personalise their flights [...]
Skyscanner hits 100m milestone, pledges move to sustainable travel
24/09/2019 by WiT
Skyscanner has hit 100m peak monthly active users and said it will take the lead in promoting sustainable travel. Marking its milestone with a new look, it revealed that more than 172 million passengers have booked $23 billion worth of air tickets through its platform in the past 12 months. “W [...]
Is there gender equality in travel? Find out soon
24/09/2019 by WiT
How are travel companies faring in gender equity and promoting women’s leadership? Phocuswright will soon have the answers when it completes its second study on gender equity and presents its findings at the upcoming Phocuswright Conference in Hollywood/Fort Lauderdale this November. Phocuswr [...]
Thomas Cook collapses after rescue plan fails
23/09/2019 by Kevin May
Thomas Cook, one of the most well-known brands in the history of the travel industry, has collapsed after a financial rescue failed to materialise. The U.K. and Germany-listed public company needed a £200 million bailout to secure survival following a previous investment of £900 million in Jul [...]
No-commission hotel booking platform Bidroom arrives in Asia Pacific
19/09/2019 by WiT
The hotel booking wars in Asia Pacific is heating up with the entry of “fair-minded” hotel booking platform Bidroom, which aims to boost the profitability of the region's hotel sector with its “radically different business model based on zero commissions.” Launched in 2014 in the Nether [...]
Marriott, Expedia team up on wholesale rates, marking a big step in the OTA-hotel relationship
19/09/2019 by Yeoh Siew Hoon
The deal between Marriott International and Expedia Group which makes the OTA the exclusive global optimised distributor of Marriott's wholesale rates, availability and content to a network of global travel providers is a clear move by the hotel chain to tighten the leakage of wholesale rates and r [...]
The Wrap: Klook rides with JR-West to boost tourism in western Japan
19/09/2019 by WiT
News Roundup: Highlights on new products and services from travel suppliers  – Klook and Japanese railway company promoting tourism in western Japan, Singapore Airlines expanding its NDC KrisConnect programme, partnership between Wego and Singapore Tourism Board to target Middle East travell [...]
Luxury Escapes to roll out flights and experiences as it scales up in Asia
18/09/2019 by Yeoh Siew Hoon
Australian boutique travel brand, Luxury Escapes, has suddenly become very visible across Asia. In fact, it’s hard to escape its emails or its social ads if you’re living in Asia and that's because the company is ramping up its business in the region. It appointed a head for Asia, Graham Hi [...]
SIA’s workforce gets seamless mobility
17/09/2019 by WiT
Singapore Airlines has partnered with US-based enterprise software provider VMware to create a seamless, mobile-friendly environment for its increasingly mobile-first workforce. SIA will use VMware’s Workspace ONE solution to streamline the delivery of mobile applications across more than 14, [...]