Marketing
BeMyGuest’s Hit List 2: Things You Ought To Know About Bali’s Tours & Activities
06/08/2018 by Graham Hills
Tours & activities is an interesting space. Other than attracting a lot of attention from investors, it also provides insights into the destinations favoured by travellers, what they like to do while in a destination and how they book these activities and experiences. In this second column, Grah [...]
Letter from Sydney: Of food made for instagram and the journey towards NDC, diversity and chatbots
03/08/2018 by Yeoh Siew Hoon
At the Two Sis café in Pyrmont where I had lunch my last day in Sydney, the place was packed with youngsters from Asia – there’s a local university nearby and so it’s popular with students. Let’s say my friends and I brought up the average age substantially. The café, owned by a Cor [...]
The Wrap: CWT’s new analytics tool provides full visibility on travel spend
02/08/2018 by WiT
In the news: CWT launches new tool for travel managers, John Paul appoints CEO for Asia Pacific, Scoot and SITA extend technology agreement Corporate Travel: CWT’s new analytics tool provides full visibility on travel spend A survey by GBTA Foundation, sponsored by Carlson Wagonlit Tra [...]
Accor takes 85% stake in 21c Museum Hotels for US$51m
01/08/2018 by WiT
The buying spree of French group AccorHotels continues with its latest purchase - a 85% stake in 21c Museum Hotels headquartered in Louisville, Kentucky. The US$51 million deal will see the American hotel chain, which combines art museum with boutique accommodation and chef-driven restaurants, [...]
Colombia’s Avianca integrates with Skyscanner through NDC
30/07/2018 by WiT
Bogotá-based Avianca has joined Skyscanner’s Direct Booking platform, enabling the Colombian airline to showcase its brand and upsell products to increase ancillary sales and mobile conversion. The integration, powered by Amadeus Altéa NDC, makes Colombia’s flag carrier one of the first air [...]
Now you can find KLM flights with voice commands
27/07/2018 by WiT
KLM Royal Dutch Airlines (KLM) is making easy for its customers to search for the right flights in a jiffy through its newly launched voice-driven service on Google Assistant. KLM’s smart assistant, BB (short for Blue Bot), can search for flights in both English and Dutch. This makes the airlin [...]
Letter from East Coast road trip, Malaysia: Places have not changed, the way we travel has
26/07/2018 by Yeoh Siew Hoon
Driving along the highway that cuts into Kuantan, Pahang, on the Malaysian east coast, my mind casts back to the first ever travel conference I covered as a rookie in the world of travel trade journalism. The speaker was Mahathir Mohamad, then-Prime Minister who, in this year’s general election [...]
Chinese travellers are seeking new destinations, adventure and authentic local experiences
25/07/2018 by WiT
The outbound China market is not only growing, but also maturing as Chinese travellers are increasingly going beyond the traditional norm of vacationing. They are travelling further to new far flung locations, going for local offerings and getting more adventurous instead of spending their time shop [...]
Meet MARVIE – Scoot’s new virtual intern and transactional chatbot
24/07/2018 by WiT
The low cost arm of Singapore Airlies, Scoot, on July 23 launched a transactional chatbot named MARVIE (Most Awesome and Resourceful Virtual Intern Ever) on its Singapore Facebook page via Facebook Messenger. The 'recruitment' of MARVIE, described as “the first chatbot by an airline in Asia to [...]
Know your farmer – Sampran Riverside’s Arrut leads organic tourism movement in Thailand
24/07/2018 by Yeoh Siew Hoon
In today’s age, where we have our personal trainers, doctors and lawyers, why shouldn’t we have our personal farmer? That was the food for thought offered by Arrut Navaraj, managing director of Sampran Riverside, at the Travelport Live conference in Bangkok earlier this month when he spoke of ho [...]