Marketing
#BookingHero social media competition celebrates unsung hospitality professionals
20/11/2017 by WiT
At one time or another during your travels you may have come across a hotel employee who has gone out of the way to fulfil a last-minute request, or the concierge who gets you the hard-to-buy concert ticket. Want to recognise such a dedicated professional? Well, Booking.com is offering you the [...]
AirAsia Foundation launches Destination: GOOD – marketplace to support Asean social enterprises
20/11/2017 by WiT
The philanthropic arm of AirAsia Group, AirAsia Foundation, has opened its first social enterprise pop-up shop at klia2, Malaysia's budget terminal in Sepang, to provide a new platform for Asean social enterprises to market and sell their products. Destination: GOOD, as the shop is called, is a joi [...]
How to fly high: Lessons from Tony Fernandes
28/11/2017 by Yeoh Siew Hoon
It was fitting that I was flying high on a United Airlines flight to San Francisco when I read the new book by Tony Fernandes, group CEO of AirAsia, as he told his story from the low cost airline to QPR (Queen’s Park Rangers, for those who may not be familiar with soccer). It’s a great inflig [...]
The Wrap: Let’s ‘Yurutabi’ – explore Japan off-the-beaten path
16/11/2017 by WiT
In The News: Klook and JNTO formed partnership to promote new travel concept; RedDoorz expands in Indonesia; more affordable jet flights for business travellers; Air New Zealand joins global EV movement; DESTINATIONS: Let’s ‘Yurutabi’ – explore Japan off-the-beaten path Hong Kong-b [...]
Letter from Fort Lauderdale: From storms to tech, global forces that bind us
14/11/2017 by Yeoh Siew Hoon
Piles of seaweed lie strewn along the water’s edge along Hollywood Beach in Fort Lauderdale. I am told it’s the remnants of Hurricane Irma which crashed through the state of Florida last month. From the other side of the world, I’ve been receiving updates of the floods that have devastated [...]
Guest Blog: Asia Pacific falling in line with lackluster rate growth
10/11/2017 by Patrick Bosworth
In a simple world, one could assume that if demand for a product or service is high, prices would likely be on an upward trajectory as well. In a hotel scenario, if occupancies were high and climbing, ADRs, you might assume, would also be on the same trajectory. But industry insiders know this is [...]
The Wrap: Narita is world’s first AI airport with launch of chatbot guide Bebot 
09/11/2017 by WiT
In The News: Narita Airport to have an AI chat guide; Best Western launches SureStay Down Under; Hong Kong Airlines uses big data for expansion AIRPORTS: Narita is world's first AI airport with launch of chatbot guide Bebot  Travellers arriving in Japan’s Narita International Airport fr [...]
Amadeus Ventures invests in global mapping tech provider AVUXI
09/11/2017 by WiT
Visiting a new destination and don’t have a local to show you the interesting sites or the places to hang out for a drink or a meal? Enter AVUXI, the startup that "ranks the popularity of every place on earth” so you can choose which to visit while making your travel arrangements. The London [...]
Cebu Pacific’s Szucs on how social and mobile rule in the Philippines’ fast growing travel market
08/11/2017 by WiT
Airline veteran Michael Szucs confesses a love for working in emerging markets. “Emerging markets open more opportunities,” he said at the WIT 2017 Conference in October, and clearly they feed his “pioneering spirit” which, after an early career at British Airways, has led him to stints a [...]
Ctrip buys travel planning startup Trip.com
02/11/2017 by WiT
Chinese travel giant Ctrip, the parent company of Skyscanner, has acquired Trip.com, the Silicon Valley-based travel planning and local discovery app and site. The financial terms of the deal were not disclosed. Founded in 2010 in Menlo Park, California, Trip.com was formerly called Gogobot [...]