Letter from Penang: Beyond food to tech, heritage and startups
I have in my Dropbox a food guide to Penang. It saves me time whenever a friend tells me, “Hey I am going to Penang, what shall I eat and where?”
The problem with Penang is the good food is found in places which I don’t even know the name of, just the location – for example, right across [...]
Mother earth could get respite from more travellers looking for sustainable travel options
Good signs for mother earth – the number of travellers staying in eco-friendly or ‘green’ accommodations at least once could double this year as more than half (65%) have expressed intentions to do so. This compares to only 34% who actually stayed in one or more last year.
Data from Booking [...]
The Wrap: British Airways is investing £500m to boost customer travel experience
In the news: British Airways’ large investments in products and services, Amadeus APAC’s enhanced team to drive airlines business, Tourico Holidays’ new push service
AIRLINES: BRITISH AIRWAYS IS INVESTING £500M TO BOOST CUSTOMER TRAVEL EXPERIENCE
British Airways has launched its [...]
Dara Khosrowshahi on pivotal leadership moments, confluence of 3Ms and being a tortured executive
In a catch-up over local coffee with Yeoh Siew Hoon, Dara Khosrowshahi, president and CEO of Expedia Inc, recalls his early stepping-back-in-leadership moments, and why it’s important to know where you are going, not just what you are doing. Plus, his thoughts on the confluence of the 3Ms and the [...]
Eight Essential Takeaways from WIT Hospitality 2017
The second WIT Hospitality conference took place on March 28 at Hotel ICON last week. The Silverbox Ballroom teemed with industry characters ranging from C-class executives to fresh-faced students only just embarking on their hospitality careers.
The conference dove deep into topics that continue [...]
Trends that matter In hospitality
What are the trends that matter in hospitality? In a one-on-one with WIT founder Yeoh Siew Hoon, Lorraine Sileo, vice president research, Phocuswright shared these insights at WIT Hospitality in Hong Kong
What are the biggest trends in hospitality
Room revenue is on the rise, growing f [...]
Expedia’s first Innovation Lab in Asia will be beach-head for mobile learning
We sat in one room watching a man have sensors attached to his face – two above the eyebrows and a couple on his cheeks. The sensors, using Electromyography (EMG) technology, will tell us when he’s frustrated or delighted as he browses the Expedia website for his dream hotel.
Turns out he’s [...]
Gibergues’ view of online travel: New trends being set in Asia, Skyscanner & Ctrip will bring marketplace model to the world
Having just spent three months based in its Asia offices, Sebastien Gibergues, Head of Leisure and Online Travel at Amadeus, is better able to appreciate the different way the Asia online travel market is developing compared to Europe and the US.
“I also spent a lot of time in the US previously [...]
The Wrap: Sabre redesigns online booking tool GetThere, optimised for road warriors
In the news: New look for GetThere, easier bus booking with Amadeus, restructured management team at FCM Travel, ‘handy’ smartphone with hotel stay
TRAVEL TECHNOLOGY: SABRE REDESIGNS ONLINE BOOKING TOOL GETTHERE, OPTIMISED FOR ROAD WARRIORS
Sabre has revamped its travel management solu [...]
Tide of opposition swells up against government’s plans for highway bridge along famed Chao Phraya
A tide of opposition from various corners of Bangkok society including architects, environmentalists, businesses, engineers, community leaders is swelling up against the Thai’s government plans to build a highway running along both sides of the Chao Phraya from Rama VII bridge to the Gulf of Thail [...]
