Letter from Amsterdam Part 2: Fear of ghosts and bikes, and trends that rock in Asia
In Amsterdam, I stayed at the Grand Amrath Hotel. It’s reputed to be haunted. I didn’t know it because unlike 80% of travellers who read reviews before they book a hotel, I didn’t do any research.
I stayed there because it was the hotel of choice for the Phocuswright team. It’s a very [...]
The Wrap: Is this the future of inflight service? A sneak preview from Air New Zealand
In the news: Air New Zealand’s vision of future inflight service, TripAdvisor's revamped iOS mobile app, flydubai in new partnerhips with Amadeus
AIRLINES: IS THIS THE FUTURE OF INFLIGHT SERVICE? A SNEAK PREVIEW FROM AIR NEW ZEALAND
On your next flight on Air New Zealand in the near fut [...]
The Millennial Traveller: Traditional air miles are getting us nowhere
Growing up, I remember my sister and I finding ourselves giddy with excitement, unable to sleep the night before our annual Singapore Airlines flight to Europe.
As a kid, I loved to fly. Thirteen hours of endless games and movies, flight attendants serving us copious amounts of peanut packets (a [...]
Letter from Amsterdam: Fretting over Google, obsessing about data and customers and lessons from Lola
At Schiphol these days, they still give you free WiFi for an hour, but on the condition that you have to complete a survey. If you don’t wish to do that, then you can pay for premium access.
It’s a fair exchange, I reckon. You shouldn’t get something for nothing and it is clear that travel [...]
Amadeus uses big data to help destinations in marketing
Amadeus is extending a helping hand to destination marketing organisations (DMOs) to improve their marketing campaigns with analysis of up-to-date travel data through Destination insight.
This latest product from Amadeus’ Travel Intelligence division equips DMOs with timely insights into the co [...]
The Wrap: Flight Centre Travel Group expands footprint in Europe, acquires stake in 3Mundi
In the news: Flight Centre Travel Group’s acquisition of stake in 3Mundi, Deem's Intelligent Attach solution for corporate travel, YTL Hotels’ new portal for Singapore, communications solution for Star Cruises
TRAVEL AGENCY: FLIGHT CENTRE TRAVEL GROUP EXPANDS FOOTPRINT IN EUROPE, ACQUIRES STA [...]
As Hotel Technology Turns the Corner, Properties Should Carefully Examine Systems
Many hotels today are like older cars, in that technology has enabled them to really push their performance, but it also becomes a limiting factor if the existing structure cannot keep bolting on new solutions to old systems.
If you bought a new car today, you would expect it to come with a dashb [...]
AccorHotels continues buying spree with deal to acquire another events company
Last month Europe's largest hotel group, AccorHotels, ventured into private sales with the purchase of booking platform VeryChic, which followed on the heels of its decision to buy French hospitality firm Potel & Chabot (deal is currently under negotiations).
The company is buying again - [...]
How airlines should prepare for the future as China and big data disrupt aviation
It is clear that disruptive forces are coming “faster and bigger than you think” to change aviation – the question is, are the airlines ready for it?
Peter Harbison, executive chairman of Sydney-based Centre for Aviation (CAPA), opening the Airline Leader Summit in Dublin last week, believe [...]
How Real-Time Data Can Drive Real Success for Asian Travel Marketers this Summer
By Russell Young, Managing Director, Sojern APAC
Travel brands will compete to captivate the hearts—and wallets—of travellers in Asia-Pacific as we move into the busy summer travel season. According to Phocuswright, the APAC online market will grow by double figures each year to reach a stagg [...]
