The power of NOW – in that instant, loyalty is strengthened or broken
I like to think I am somewhat of a loyal person. I have friends for life. And I think most of them will show up at my funeral. I try and learn from my dogs everyday what true loyalty means.As a customer, I am also generally loyal. I am loyal not per se to the brands but to my friends working in thos [...]
The Wrap: Study reveals the influence of travel reviews on consumers’ booking process
In the news: Travel reviews' influence on the booking process, Beijing Tourism's partnership agreement with Travelport, 2014 a good year for APAC airlines Study reveals the influence of travel reviews on consumers’ booking processThe majority of travellers read travel reviews before making a booki [...]
In online travel, size matters
With Expedia swallowing Travelocity, Orbitz considering a sale, eDreams Odigeo in transition and Priceline stoking fears around the world, every online travel company and hotelier must confront a rising strategic reality: It’s become a two-horse race, and the leaders are pulling ahead of the pack. [...]
Data challenges abound for hoteliers – TravelClick rolls out new data tool Demand360
It's not the lack of data or tools, it's the talent lag and mindset that needs changing if Asia's hotel industry is to embrace the new dawn in hotel distribution, sales and marketing. In this interview, TravelClick's Maverick Mak talks about their new product, Demand360, and the challenges facing ho [...]
What frustrates you most on “day of travel”? Study sheds light and guides new MTT app
Mobile Travel Technologies has conducted a study on “the day of travel” frustrations – what causes the most stress as travellers prepare for their flight, get to the airport, go through airport procedures and navigate airport terminals – and used the findings to develop a mobile product, Con [...]
BYOC, or how Bring Your Own Content will be bigger than BYOD
This is a guest blog by Filip Filipov, Director, B2B at SkyscannerIn the last five or so years, a lot of digital ink has been used to cover the trend to BYOD (Bring Your Own Device), mostly for the enterprise, but also for consumers directly – in-flight entertainment via your iPad or the security [...]
Seven things I wished I had known before founding a travel start-up
It’s been almost two years since I decided to jump onto the travel start-up wagon. Travel tech has always been my passion, and when I had the opportunity to do my own travel startup – Lagisatu.com - I immediately grabbed it. I instantly became an entrepreneur not knowing what the word even mean [...]
Fancy a flight to space – it’s going for US$100,000 a pop
It seems rather fitting that John Mims, who as a young boy was fascinated by the space race and remembers watching it endlessly on television, now finds himself selling commercial space flights.“I have always thought that to be in apace would be the ultimate adventure. Until now I had only hoped [...]
Azran Osman-Rani leaves AirAsia X, Kamarudin Meranun takes over as new group CEO
“AirAsia X would like to confirm Azran Osman-Rani’s cessation from the chief executive officer office with effect from 30 January 2015.”This sentence in the press statement on AirAsia X’s “leadership changes” did not come as a big surprise as speculation of Azran's departure has been goi [...]
Yo! Travelstart offers location-based deals on demand
The South African-based Travelstart has launched a service for location-based special deals on demand on the social app platform Yo, making it the first OTA to allow users to book directly within the Yo app.Launched in 2014, Yo, the social app for iOS, Android and Windows phones, hit one million dow [...]
