What the Global Travel, Tourism and Hospitality Industry Must Learn from the Uber Debacle in Delhi
Douglas Quinby of Phocuswright wrote this article with inspiration from Ram BadrinathanNearly two decades ago, early in my career, I had an opportunity to work in India for a year. One of my goals while there was to learn Hindi, which is actually not an easy thing to do – not because the language [...]
A successful airport will have happy passengers, says SITA
SITA has released a positioning paper, “Happy Passengers, Successful Airport”, which states airports that invest in the passenger experience perform better by maximising revenue opportunities, improving customer satisfaction and driving efficiency benefits.However, delivering a fast and smooth j [...]
The Wrap: Study shows JAPAC affluent most engaged on mobile at airports
In the news: JAPAC travellers mobile engagement at airports, expansion of services to travel agents through CarTrawler-Abacus partnership, Park Hotels Group's first hotel in Indonesia.Study shows JAPAC affluent most engaged on mobile at airportsThe JAPAC Traveller Report 2014 released by location [...]
Why Tujia had to take a different approach with vacation rentals in China
When Melissa Yang returned home from the US to start a new vacation rentals site for China, she knew she had to do it differently. While the experience she had had working with Escapia, a vacation rental bookings site which was acquired by HomeAway in October 2010, came in handy, she knew a differen [...]
Letter from Bangkok: Secrets of successful, happy people
I woke up this morning. Wondered where I was. But took a deep breath and stayed calm.This is after all the advice from what is apparently the most influential post on LinkedIn, which has unknowingly or knowingly to some of us become not only a job marketplace but a media platform.Dr Travis Bradberry [...]
Is my personal information the price of access to free data?
The emergence of the consumer as an Info-WhoreFrom an old fashioned point of view, the world we live in today has evolved the very nature of Capitalism. Traditional business models that were founded on the basic concepts of profit from the sale of products and services have been swept away by the di [...]
We need to create “Interstellar” moments
Watched Interstellar, the movie, on IMAX last weekend and I left thinking, it’s film makers like Christopher Nolan who will keep people coming back to the big screen.Sure, the IMAX, which is being hailed as the future of cinema, makes the experience even more mind-blowing but what’s a fancy piec [...]
Aer Lingus’ Christoph Mueller picked to helm MAS as new CEO
Outgoing Aer Lingus CEO and director, Christoph Mueller, has been chosen as designate chief executive officier of troubled Malaysia Airlines, the first non-Malaysian to hold this post. Malaysian sovereign investment fund Khazanah Nasional Berhad, which now controls the ailing airline, made the anno [...]
The Wrap: Da Nang, Vietnam, is the destination of choice for travellers in 2015
In the news: TripAdvisor reveals travellers’ choice destinations, BCD enters Cambodia, Pad Air for Malaysia Airlines, it's Asia for Singapore travellers on year-end vacationsDa Nang, Vietnam, is the destination of choice for travellers in 2015Southeast Asia is the preferred holiday getaway for tra [...]
Big-spending Chinese luxury travellers heading to Asia for breaks
High-earning, well-educated Chinese spend an average of over US$45,00 on annual trips, and nine in 10 travelled to Asia for holidays in the last 12 month. These findings were revealed in the GfK Luxury Travellers online survey, which polled 300 Chinese travellers with high household income (US$10,00 [...]
