The “shopping cart” no longer evades travel as Agoda becomes one of the first to launch feature
IT’S interesting to note that, despite leading e-commerce transactions globally, travel and hospitality booking platforms have largely existed without this standard mechanism of online sales - the shopping cart.
This week, Agoda became one of the first online travel agencies to offer this fun [...]
RateGain rounds out offering with acquisition of Adara
Travel solutions provider RateGain has acquired travel intelligence and intent company Adara through an asset purchase agreement.
The deal includes an upfront payment of $14.6 million as well as a deferred payment of $1.5 million to be paid in a year.
California-based Adara, which was foun [...]
Travel needs invisible solutions to keep innovation alive
TWO years of pent-up desire to get away are fueling the recovery of international travel volumes, with many airlines at - or close to - pre-pandemic levels of traffic. However, for many travel sector stakeholders, especially airlines and airports, the surge in bookings has put them firmly on the bac [...]
Sponsored: Meeting the needs of the new digital traveller
Damien Cramer, Global Head of Travel & Airlines, Worldline
IN many ways, the COVID-19 pandemic acted like a reset button on people’s relationship with the travel industry. Trends that were already underway were turbocharged by the pandemic; today’s ‘digital travellers’ want greater pe [...]
Customer retention a priority, as key players adopt “price freezing” in a recovering market
THERE’S been so much talk of collaboration in the travel and hospitality scene lately, which is much needed as the industry continues to grow in the next year. As major brands and platforms discover new segments and demographics entering this space, one key factor to think about is customer retent [...]
Solve employee concerns over travel expenses with virtual payments, suggests new study
WITH so many new tech-based solutions out there supporting the hybrid-and-remote work model, it’s not unwarranted for corporate employees to be concerned over certain old-school processes in their workplace. According to a new study conducted by Forrester Consulting, commissioned by Amadeus Cytric [...]
Riding the Covid wave: Americas slowing down, Asia’s still in “sugar rush”
Key takeaways from Phocuswright – worlds apart but some similarities stand out
IN a week’s time, we will enter the last month of 2022. At Scottsdale Quarters, a shopping precinct in Arizona, the malls are already playing Christmas songs. At hotels, both in Phoenix and Tucson, you can see prepar [...]
Sponsored: 2023, the year of technological adoption for travel agents
2020 was the year the world shut down. 2021 was the year of patchy recovery, and 2022 is the year that travel industry recovery continues apace. Both Corporate and leisure travel are returning, and even countries that have been closed to tourists for the best part of two years are now re-opening. So [...]
Pace of innovation set to pick up in travel sector, though fraud worries grow
INNOVATION breakthroughs in artificial intelligence (AI) and machine learning (ML) may not be directly disrupting the travel industry just yet but they are among the new technologies that could drastically change the way services are delivered in the coming years, say experts at the WiT Singapore 20 [...]
WiT Singapore 2022: Small tech innovations spark a big travel revolution
The pandemic-induced tech boom is changing the lives of travel community in big ways, shares panel experts at WiT 2022.
If there’s one thing good that came out of the pandemic, it was the acceleration of travel technology fuelled by the global travel industry’s immense pressure to adapt quickly [...]
