Regions
Could technology dehumanise the hotel experience? A thin line between sweetness of efficiency and coolest new thing
16/03/2017 by Yeoh Siew Hoon
Hotel chiefs speaking at the HICAP Update in Singapore this week expressed concern over whether “too much attention to technology” could dehumanise the industry. In his opening, Robert Hecker, managing director, Pacific Asia, Horwath HTL asked that with all the talk about the Internet of thin [...]
The Wrap: AccorHotels strengthens foothold in Brazil with BHG deal
09/03/2017 by WiT
In the news: It’s about partnership this week as AccorHotels teams up with Brazil Hospitality Group, TrustYou with multiple global companies, Adelaide Airport with Amadeus, and Sabre with Hertz HOTELS: ACCORHOTELS STRENGTHENS FOOTHOLD IN BRAZIL WITH BHG DEAL AccorHotels is set to take o [...]
LodgIQ wants 3,000 more hotels to get onboard; Asia is strong growth market
09/03/2017 by Yeoh Siew Hoon
While technology can sometimes leave smaller players on the back foot, LodgIQ’s latest self onboarding tool hopes to level the playing field for smaller independent boutique hotels. “LodgIQ ONE completely eliminates any dependencies on PMS or CRS connectivity, therefore lends itself best [...]
Deep dive into MakeMyTrip’s culture – meet Sid and yes to more women at leadership level
08/03/2017 by Yeoh Siew Hoon
On International Women’s Day, Yeoh Siew Hoon speaks to Deep Kalra, CEO & co-founder of MakeMyTrip, on the people who make his company tick and how the integration with Ibibo Group will affect the culture of this first Indian OTA to go public on the NASDAQ in 2010. “Come meet my most inspi [...]
The Siam gets even more personal with Go Portier
06/03/2017 by Yeoh Siew Hoon
How does a small urban luxury resort of just 28 suites and 11 pool villas, already known for its personal servide and top-notch butlers, get even more personal with its customers? Well, The Siam Bangkok has deployed an in-room technology called Go Portier which will allow guests to explore the ci [...]
Kuching Heritage Race: ‘Running’ for charity
06/03/2017 by WiT
The second Kuching Heritage Race in Sarawak's capital city on February 25 raised RM40,000 (US$8,992) for charitable causes and projects benefitting the community. The race was initially slated for January 14, but was postponed as a token of respect for the late Sarawak Chief Minister Datuk Pating [...]
With eye on Asia, citizenM rolls out first hotel in South-east Asia
09/03/2017 by WiT
citizenM is expanding its footprint in Asia with the completion of a new hotel in Kuala Lumpur in 2018– this is the group’s debut in South-east Asia and its third in the region. Allan Yip (VP Marketing, Distribution and Brands, Artyzen Hospitality Group) said, “Artyzen Hospitality Group is [...]
Letter from Delhi: Inflection is nigh, disruption is here, let the games begin
03/03/2017 by Yeoh Siew Hoon
My first thought on arriving at Delhi airport was how different things are today for a visitor. Firstly, the visa application process was a breeze compared to two years ago when I last visited. Secondly, immigration was smooth with separate counters for those with e-visas. My impression of the ch [...]
Klook secures US$30 million funding, plans to accelerate global expansion
02/03/2017 by WiT
Klook Travel (Klook), Hong Kong-based tour and activities booking startup, announced on March 2 it has raised US$30 million in Series B funding. The investment round was led by Sequoia Capital China along with existing investors Matrix Partners and ex-Tencent executive-backed Welight Capital. [...]
It’s time to look beyond the hotel walls to reimagine the future of hospitality
02/03/2017 by Giovanni Angelini
All indications are that in the coming years, the growth in global tourism will outpace the growth in the global economy. So how can the hotel industry make the most of it? While no one has a crystal ball and sometimes making predictions can be a dangerous game, responsible executives must never [...]