Sectors
Six Senses Hotels Resorts Spas joins IHG family
14/02/2019 by WiT
Six Senses Hotels Resorts Spas is now part of the InterContinental Hotels Group family after the latter made a $300 million cash acquisition from Pegasus Capital Advisors of the former. The deal includes all of Six Senses’ brands and operating companies but does not include any real estate ass [...]
The Wrap: 2018 – A year of flying high for airlines
13/02/2019 by WiT
In the news: Airlines in focus this week with the aviation industry reporting a good 2018, Malaysia Airlines launching its pilgrim-centric service for umrah and hajj, and easyJet offering 3D AR hand luggage scanning for passengers. Aviation: 2018 – A year of flying high for airlines Strong [...]
The Wrap: Qantas transforms distribution model with new private channel
07/02/2019 by WiT
In the news: Airlines are the focus for this week - Qantas' new distribution channel for travel agents, Condor’s planned expansion to Asia, Lufthansa’s biometric boarding in Miami Airlines: Qantas transforms distribution model with new private channel The Qantas Channel will help agents [...]
Where Asian travellers are spending the Lunar New Year
31/01/2019 by WiT
The Lunar New Year – this year honouring the Pig – arrives on February 5 and the celebrations will go on for at least a week for most Chinese. This is a time for reunions, feasting and just chilling with family and friends. However, instead of staying home to celebrate there is a growing tr [...]
Lufthansa opens digital innovation hub in Singapore: wants to be a “serious part of emerging ecosystem”
31/01/2019 by Yeoh Siew Hoon
The Lufthansa Group’s Lufthansa Innovation Hub, established in 2014, has opened its first foreign office in Singapore and is planning a second in Shanghai this year “in response to the rapidly increasing importance of the Asian technology sector for the future of travel and mobility”.  [...]
The Wrap: East Java is the focus of RedDoorz’s expansion in Indonesia
30/01/2019 by WiT
In the news: RedDoorz's growing portfolio in Indonesia, SIA’s new innovation lab, revival in Lombok tourism, Ctrip’s Phuket in-destination service centre Hotels: East Java is the focus of RedDoorz’s expansion in Indonesia Surabaya will see more RedDoorz properties. (Image credit: Danie [...]
AirAsia introduces chatbot AVA, gives mobile app and website a facelift
29/01/2019 by WiT
Asia’s largest low cost carrier AirAsia on Monday unveiled a new digital assistant AVA (AirAsia Virtual Allstar) and a revamped mobile app and website. Aireen Omar, the airline’s deputy group CEO (digital, transformation and corporate services), said at the launch the updates were designed w [...]
More outbound Chinese tourists embrace mobile payment, boosts spending, vitalises local businesses
28/01/2019 by WiT
With rising incomes and better living standards travelling abroad for many Chinese citizens is no longer a luxury and, according to statistics from China Tourism Academy, a record of 140 million outbound trips were made in 2018. An increasing number of these travellers are adopting mobile paymen [...]
Hong Kong startup Klook becomes most-searched tours and activities platform globally
24/01/2019 by WiT
Hong Kong startup, Klook has become the most-searched travel activities platform worldwide since October 2018, according to Google Trends. Compared with its closest performing competitor, Klook showed more than double the brand search worldwide since November 2018. Klook’s top position on G [...]
Consumer trends that will impact the hospitality industry
24/01/2019 by WiT
“The times they are a-changin” in the words of Bob Dylan best describe the changing needs and demands of travellers in today’s tech savvy world. Many companies are pivoting and adopting new technologies to keep in step with the 'always on, always on demand' consumers. The hospitality indu [...]