Sectors
Booking.com’s 2017 Guest Review Awards reveal preferences for unique hospitality experiences
18/01/2018 by WiT
Booking.com unveiled its top ranking properties worldwide this week through its Guest Review Awards, and in doing so, highlighted an ever-growing preference towards alternative accommodation and away from traditional hotel stays. The most noticeable shift in the rankings is seen as as apartments [...]
The Wrap: The Travel Corporation ‘creates’ an online portal for agents and rolls out e-documentation
17/01/2018 by WiT
In the news: We highlight The Travel Corporation’s new online travel portal, and reveal why 2017 was the safest year for air travel. TRAVEL: The Travel Corporation ‘creates’ an online portal for agents and rolls out e-documentation Travel and leisure group The Travel Corporation (T [...]
Letter from Assam, Part 3: Creatures great and small, and sunsets to make you weep in Kaziranga
17/01/2018 by Yeoh Siew Hoon
From Majuli Island, the third leg of my travels through Assam takes me to Kaziranga National Park & Tiger Reserve. This being my first safari experience in India, I really didn't know what to expect. All I know is I got more than I bargained for. I knew I was in for something magical when, o [...]
Your time is gold and yes, we have yobots to serve you too: The Yotel promise
17/01/2018 by Yeoh Siew Hoon
Walk into Yotel Singapore and you could be forgiven for thinking you’ve stepped into the mission control of a space capsule. The look and feel is white and minimal with splashes of purple. Two Yobots, one male and one female (distinguished by her eyelashes), catch the eye. Wifi-enabled, the [...]
PhocusWire Forecast 2018: Our view on Online
15/01/2018 by WiT
This post is reproduced courtesy of PhocusWire. The article first appeared here.  PhocusWire has four core areas of focus: Startups, Distribution, Technology and Online. In this analysis for the PhocusWire Forecast 2018, we focus on Online, in particular the web agency and supplier market [...]
Letter from Assam, Part 2: Breakfast with the birds, lunch with monks and dinner around the fire
11/01/2018 by Yeoh Siew Hoon
From tea estates, this second part of my travel through Assam takes me to Majuli Island, the world's largest inhabited river island, and home to rich birdlife and devout monks who express their faith through art and dance. It was also there I met a hotelier of a different sort. The Dekasang Res [...]
The Wrap: AI flightbot connects agents with travellers anytime, anywhere
10/01/2018 by WiT
In the news: Amadeus launches AI flightbot for travel agents; Uber partners with AirAsia to provide convenient door-to-door transfer for travellers; Klook introduces a mobile pass for travel on Hong Kong's airport express train; South Korea's Eastar Jet inks distribution deal with Sabre. ARTIFI [...]
Ready for some cold hard facts about hotels? Angelini serves them with dollops of humour and tips
09/01/2018 by WiT
Veteran hotelier Giovanni Angelini began the new year by delivering a serving of “cold hard facts” but laced it with a sense of humour. Indeed, the hotelier, who began his career in Asia at the Westin Chosun in Seoul, and then worked his way up to become CEO of Shangri-La Hotels & Resorts [...]
PhocusWire Forecast 2018: Our view on Technology
09/01/2018 by WiT
This post is reproduced courtesy of PhocusWire. The article first appeared here PhocusWire has four core areas of focus: Startups, Distribution, Technology and Online. In this analysis for the PhocusWire Forecast 2018, we focus on technology and a number of the important elements that are [...]
As spaces and customers evolve, hotels have to make booking and planning meetings easier
11/01/2018 by Yeoh Siew Hoon
After corporate travel, the meetings market (or MICE as it is called) is the next most lucrative sector for hotels and is the slowest in tech adoption. With the convergence of new technology and changing customer demands and expectations, this space is next in line for disruption. Hotels have man [...]