Post-Accor partnership, HUAZHU targets expansion, sharpens IT and distribution
Major hotel groups in China are eyeing a bigger slice of the fragmented market. ChinaTravelNews assesses how HUAZHU Hotels Group (also known as China Lodging Group, Nasdaq: HTHT） is planning to strengthen its network as well as direct sales capability, which currently accounts for 90% of its booki [...]
Understanding bad reviews to increase your hotel’s ROI In 2015
This is a guest blog by Margaret Ady , vice president, marketing of TrustYou.Here’s what we know about travel reviews as 2014 comes to a close: they matter. A lot. There are plenty of stats out there that show positive reviews have a positive impact on travel booking decisions. In fact, this year [...]
The Wrap: Accor allies with China’s Huazhu to form a hospitality powerhouse
In the news: Accor’s strategic partnership with Huazhu, TTS WeBook for travel agents released, Yahoo Singapore’s year in review.Accor allies with China’s Huazhu to form a hospitality powerhouseAccor has inked a deal with China’s Huazhu Hotels Group to create, what the hotel group described a [...]
A successful airport will have happy passengers, says SITA
SITA has released a positioning paper, “Happy Passengers, Successful Airport”, which states airports that invest in the passenger experience perform better by maximising revenue opportunities, improving customer satisfaction and driving efficiency benefits.However, delivering a fast and smooth j [...]
Aer Lingus’ Christoph Mueller picked to helm MAS as new CEO
Outgoing Aer Lingus CEO and director, Christoph Mueller, has been chosen as designate chief executive officier of troubled Malaysia Airlines, the first non-Malaysian to hold this post. Malaysian sovereign investment fund Khazanah Nasional Berhad, which now controls the ailing airline, made the anno [...]
ZUJI goes after hearts and well, wallets too with launch of Passport and Exclusives
Being an OTA does not mean it’s all about numbers and transactions.“To a traveller, going on holiday and planning a trip is about creating new, personal experiences,” say ZUJI’s CEO, Chua Hui-Wan (pictured above). “Delivering value at lowest price can only be effective if we target custome [...]
The Wrap: No passenger left behind – a pledge from IATA
In the news: Special "rescue fares "initiated by IATA, high demand for Bali hotels despite room glut on the island, workation for most Southeast Asian travellers No passenger left behind – a pledge from IATAThe International Air Transport Association (IATA) has unveiled a new arrangement to help p [...]
AirAsia X defers new plane deliveries, cuts cost and re-strategises to improve financial standing
In the past few days the media, both in Malaysia and abroad, was full of reports that AirAsia X, the longhaul budget arm of AirAsia, is facing financial constraints and having problems paying salaries and allowances, in addition to an imminent management shakeup.In response AirAsia group chief execu [...]
The Wrap: AirAsia Asean Pass to boost intra-regional travel
In the news: AirAsia introduces the Asean Pass, Westminster Travel deploys Abacus TravelPlus, Cebu Pacific Air offers a Fun Data SIM to its guests.AirAsia Asean Pass to boost intra-regional travelLow cost carrier AirAsia will live up to its name of being a “true Asean airline” with the commerc [...]
Safety, health pandemics, unfair taxation among key challenges faced by APAC airlines
Asia Pacific (APAC) airlines, despite achieving significant growth over the past year in the face of intense competition and regulatory policies, are still facing many challenges chief of which safety and health pandemics that often undermine industry development.These were highlighted at the just c [...]
