CheckMate partners with global travel brands on its Guest Engagement Platform
CheckMate has launched its Guest Engagement Platform with several travel partners including Expedia, Kayak, Travelocity, Orbitz, TripCase, and Concur to accelerate mobile hotel check In and strengthen customer relationships.The company said that with its platform, travel distributors could strengthe [...]
The Wrap: Airports investing in IT to get ready for the “connected traveller”
In the news: Airports investing for the "connected traveller", 7 million landmark number for Tune Hotels, meetings trends in 2015 from CWT Meetings & EventsAirports investing in IT to get ready for the connected travellerAirports around the world rank improving passenger processes as the number [...]
Hotels need to sort few issues to optimise their ties with meta-search
Hotel organisations are grappling with issues when it comes to making the most of their relationship with meta-search engines. And these aren’t just related to competing with OTAs.Are hotel organisations astutely capitalising on the increasing prowess of meta-search in the battle to garner the att [...]
Rome2rio brings door-to-door planning to Concur’s open platform
Rome2rio has entered into a partnership with Concur, the world’s leading provider of spend management solutions and services, to bring Rome2rio’s journey planning solutions to Concur users worldwide.With this partnership, Concur customers will be able to plan a complete door-to-door trip with Ro [...]
A mobile app from BeMyGuest to help local suppliers grow their business
Singapore based travel site, BeMyGuest, has released the world’s first tours and activities mobile application for local suppliers to assist them to grow their business.The app, the result of one of many new features the company has been working on this year, is for Android devices with the iOS ve [...]
Chinese hunger for travel grows
The Chinese appetite for travel is on the rise, American desire to venture on longhaul trips remains dampened while the travel habits of Europeans will remain predictable. Such are the findings of the World Travel Trends Report 2010 by researchers IPK International, which was commissioned by Messe [...]
Airline ancillary revenue worldwide to top US$49.9bil in 2014
The CarTrawler Worldwide Estimate of Ancillary Revenue forecasts a 17.2% increase in ancillary revenue worldwide above 2013 to US$49.9 billion for 2014, with $28.5 billion of the total composed of a la carte fee activity.Earlier this year CarTrawler, leading provider of online car rental distributio [...]
The ancillary opportunity in Asia: Think like a retailer but don’t annoy the customer
According to CarTrawler’s 2014 Ancillary Revenue Yearbook, ancillary revenues by the top 10 airlines last year were US$21.4 billion. The Americas took the lion share of this, comfortably over 50% at US$13.2 billion and transacting at a higher spend rate of $26 per passenger.In comparison, Europe a [...]
Accor unveils wide-reaching digital transformation plan
Accor Hotels today announced its “Leading Digital Hospitality Plan” aimed at consolidating its leadership throughout the hospitality value chain.This includes the reinvention of the customer experience through technology, an eight-purpose designed programme with key deliverables from 2015 and a [...]
More people will opt for independent travel, that’s a fact
Well, the image of “travelling in tour groups” has taken a severe battering of late. First, there was the Hong Kong tour guide rant at a group of Chinese tourists for not shopping enough, which makes you wonder how long these zero-commission tours should be allowed to continue.Then, we watched [...]
