Be socially responsible from day one, not only after you’ve made money, says KGH’s Rajan Sakya
In an industry driven by profits and KPIs, you could be forgiven for losing sight of what the world really looks like.
At WIT Seoul 2018, much of the discussion revolved around how travel businesses should be responding to international issues from geo-political tensions to the brittle state of t [...]
Why The Murray, Hong Kong, had me singing like a lark
I must have passed the Hong Kong Government building countless times when I was living in the city. You couldn’t help but do so, located as it is midway between Pacific Place and Central. But the Murray Building was a structure you hardly noticed in a city of super structures – it was nondescrip [...]
Rainy Chan talks female leadership, bridging the generation gap and building loyalty in her career
Rainy Chan’s career has seen far more than the proliferation of technology through hospitality. Beginning as a receptionist, she made a steady climb to the top of the hospitality ladder as Regional Vice President of The Peninsula Hotels and General Manager of The Peninsula Hong Kong, before starti [...]
Letter from Seoul: South Korea’s travel braces for change as perfect storm approaches
There was a time when I visited Tokyo and I thought I had landed in a science fiction novel. Today I get that same feeling when I visit Seoul.
Its citizens are more attached to their smartphones than anywhere else – by age 12, 72% of South Koreans own a smartphone and they spend 4.5 hours a day [...]
“Data is the new gold” has become “data is the new dirt”
What a week it’s been – first the Facebook data scandal and then the Grab-Uber deal in South-east Asia, and at the heart of it, our identities.
The former led to outrage that we could have been so manipulated by marketers targeting our social profiles (we always have been, it’s just the sca [...]
WIT Future Leaders Forum: Five ideas on building better careers and leaders in hospitality
You could say the hospitality industry is currently in the throes of a technological revolution. Traditional roles in hospitality will not exist in the way we know them in the near future. Naturally, changes in technology bring change in the people that work with and around it.
Pressure is buildi [...]
8 key takeaways from WIT Hospitality 2018: Cash flow and real estate may still rule but transform or be left behind
I am sure by now hoteliers must be tired of hearing people tell them they must change. But they do say if you say something often enough, it will happen sooner rather than later.
And It looks like something fundamental is shifting. It felt palpable at WIT Hospitality which took place in Hong Kong [...]
Melon, Magic, Money: The blurring of sci-fi and reality and the changing world of content creation
From editing DNA in mice so as to learn how to make humans more space-faring to the continued search of habitable other worlds, to deep algorithm learning to make machines smarter and growing human organs in animals for future transplant, it was a day of mind-blowing inspiration for the 150 or so of [...]
Jane Sun: Shattering the ‘Glass Ceiling’ – Greater female presence needed for innovation
By Jane Sun, CEO of Ctrip
Women have been asking for equal labor right and social status since the establishment of the International Women’s Day in 1910. It is common sense for a responsible company to provide equal career development and remuneration for women. According to the report by the� [...]
Longhaul low cost the next wave – airlines have to become ecommerce companies that fly
In the last 10 years, longhaul low cost airlines have mushroomed with international seats growing by 900%. Newcomer World Airways, the first longhaul LCC in the US, will be 100% digital and Millennial-focused while Cebu Pacific is trying to think of itself less as an engineering company but more of [...]
