What ASEAN travellers are really asking before they choose Malaysia
Malaysia is familiar across ASEAN. That is an advantage, but it can also flatten the story: KL skyline, Penang food, Langkawi beach, Genting weekend.
The SocialSeal signal suggests something more useful for travel marketers. ASEAN travellers are not asking whether Malaysia exists on their radar. [...]
Expedia Group unifies B2B and supply under Alfonso Paredes
Move reflects Expedia Group’s focus on a more connected marketplace and partner platform strategy
Expedia Group announced that Alfonso Paredes has been appointed President, B2B & Chief Commercial Officer, Expedia Group, assuming leadership of the company’s unified B2B and Supply organizatio [...]
Travel is like water and Queenstown wants to channel it
Roger Sharp on AI, inbound tourism, and why Queenstown wants to be the Southern Hemisphere's travel tech hub
Roger Sharp has a theory about travel. "Somebody once said to me, travel is like water, it always gets through." Amidst geopolitical instability and constantly redirected flight paths, peo [...]
Winning hearts, minds and wallets: How AI can serve ASEAN’s underserved travellers
In a world where AI is taking care of what and how, possibly the most important question humans can ask is why – why do we do what we do?
That was the first question moderator and WiT founder Yeoh Siew Hoon posed to the three panellists at the Travel Tech Thursdays event in Kuala Lumpur – Ash [...]
More data, worse prices? Why AI in hospitality is being misread
Hotels that treat AI as a feature to be added will likely fall behind those that treat it as an architecture to be built.
There's a version of the AI-in-hospitality story that most people are telling. It's about chatbots, smart concierges, and personalized booking flows. Anurag Jain, Executive Vice [...]
From jetlag to shift work, Timeshifter wants to be your personal circadian rhythm advisor
While it started out as a jet lag app, there is a bigger ambition driving the co-founders – to build a circadian technology platform that impacts overall health and well-being.
It’s early morning in New York but Mickey Beyer-Clausen is looking bright and chirpy, and wearing a hoodie that says [...]
A blockbuster eCommerce announcement and a strange travel signal with an Asia-Pacific twist
Amazon has just done something not quite so quietly disruptive: it has taken another piece of its logistics engine, put a price on it, and handed the market a benchmark. That matters far beyond e-commerce. Which is why we should all be paying attention.
For travel, the lesson is obvious. The indu [...]
Grab goes cross-border. Secondary cities get big. Dubai hotels eye rebound. Ferries adopt ChatGPT.
Secondary cities are in Asia's travel spotlight
Agoda data shows accommodation searches in secondary Asian cities have grown 15% faster than traditional hubs over the past two years, with destinations like Sapa, Okayama, and Bandung seeing the biggest jumps in international interest. To mark its 21 [...]
Ten years of Klook: Marcus Yong on growth, AI, and the responsibility of being pan-Asian
He started on Labour Day. May 1. “I still don't know how that happened,” says Marcus Yong, laughing. Ten years later, Klook’s vice president of global marketing is sitting across from me, and the irony of choosing to begin his startup journey on the one day the world takes a break hasn't been [...]
Innovation out of necessity: Why banks are winning traveller engagement in Africa
When Stephan Ekbergh, the Swedish-born founder of Travelstart, compares South African banks to those in his homeland, the verdict is blunt: “When I go back to Sweden, I feel like I'm moving back to the Middle Ages.”
And Michelle Munemo, Standard Bank's Executive Lead for Travel and Head of CV [...]
