The overwhelmed CTO and what it means for the B2B layer of travel
Dida co-founder James Jin on staying calm while AI moves faster than anyone can digest, and why the supply chain still wins.
James Jin, co-founder and CTO of Dida, one of Asia’s leading B2B travel technology companies, opened his Coffee Chat at WiT Japan with a confession, when asked about his re [...]
Inside the storm: Wego’s Veitch caught between anxiety and excitement
As a leader heading an OTA inside the storm of the Middle East conflict, Ross Veitch, co-founder and CEO of Wego, finds himself caught between two emotional states.
“One gives me anxiety,” he said, when asked what was keeping him awake – the geopolitical instability reshaping the Middle Eas [...]
Travel’s next big opportunity is in the post-booking journey
Wenrix CPO Tor Leelo on the banking playbook coming for travel, and the 60% of service requests nobody's managed to fix.
A decade ago, UK banking customers didn't switch to digital-first challengers because they were cheaper, they switched because when something went wrong, the response was instant [...]
Travel is reorganising along “paths of least resistance”
Expedia’s Michael Dykes says an Asia-to-Asia boom is underway
The ideal the travel industry dreamt about – the global traveller – the passport-holding, visa-free, frictionlessly mobile citizen of the world – is less real today than it’s ever been, said Michael Dykes, Vice President, Mark [...]
Meet the winners of the 2026 Global Startup Pitch
Eight travel tech startups have been selected as the winners of the 2026 Global Startup Pitch.
The winning companies were among seventeen that presented their pitches live on the Startup Stage at Phocuswright Europe in Barcelona this week.
The competition, now in its fifth year, is jointly prod [...]
Dailypoint stacks AI tools. Booking anxiety. Avelo Airlines disruption service. OneReg’s global expansion.
Booking anxiety surges in Northeast Asia
New research from Web in Travel and Phocuswright, powered by Protect Group, finds that geopolitical instability and travel uncertainty are driving a significant shift in booking behaviour across China, Japan, and South Korea. 42% of regional travellers now a [...]
Low-cost, high stakes: How Air India Express and Transavia are navigating change
Air India Express and Transavia offer contrasting but complementary lessons on growth, digital transformation and the enduring power of brand in a price-driven world.
What does a budget airline in the Netherlands have in common with a low-cost carrier reshaping mobility across India? More than you [...]
Simplicity, flexibility, and a human touch help reduce booking anxiety in North Asian travellers
Early top-line results from the exclusive WiT and Phocuswright research into Booking Anxiety show that anxiety is widespread but unique to each market.
When I asked the audience at the WiT Japan event in Tokyo whether they had ever hesitated at the point of booking because of a “what if”, it fe [...]
Jesper Koll: Scarcity leads to innovation, lessons from Hello Kitty and Astro Boy
Jesper Koll, Senior Advisor, Wisdom Tree Investments, opened his presentation on “Destiny” at WiT Japan with the objection he hears most often: Japan's population is shrinking by nearly 3,000 people every day. How can anyone be bullish?
His counter argument – scarcity is the mother of inven [...]
Tripadvisor to sell TheFork to American Express for $700 million
Transaction highlights the value of Tripadvisor's portfolio and enables greater focus on experiences.
Tripadvisor, Inc. announced it has entered into a put option agreement to sell TheFork, its online restaurant reservation and management platform in Europe, to American Express for $700 million in [...]
