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Let’s talk proudly about women and LGBTQ+ travellers in Japan
21/05/2024 by Yeoh Siew Hoon
IHG's Motoe Katsushima on gender quota in hospitality, Expedia’s focus on women travellers and Booking launches Travel Proud in Japan It is astounding that in an industry where it’s the women who are the decision-makers in travel, and who are the ones actually travelling, despite the outbound s [...]
European tourism under fire – new ETC chief steps up to face the challenges
20/05/2024 by Yeoh Siew Hoon
Beyond numbers, destinations need to rethink what they really want from tourism, says Miguel Sanz Castedo With European tourism at a critical juncture, coming under pressure on several fronts, including environmental and social, the new president of the European Tourism Commission (ETC) says it is [...]
Emotional marketing, speedy AI-powered searches and creator content top highlights at EXPLORE 24
17/05/2024 by Arvindh Yuvaraj
“AI does not create magic; you need human intelligence to know where to use it and how to use it,” says new CEO EXPLORE, Expedia’s annual partner conference, reached a milestone this year with its 25th installment. It was also Expedia’s first flagship event in two years, albeit having held [...]
Starlink in Bali. Flying with Meta. Skyscanner gets Savvy. Virtual pink soup. More.
17/05/2024 by Ian Jarrett
A star is born in Bali. Starlink is coming to Bali – a move that will no doubt delight the island’s global nomads and tech entrepreneurs – although whether they will fork out the extra dollars for the Starlink service rather than stick with local Internet providers remains to be seen. Elon [...]
How did we allow this to happen? Viator’s founder Rod Cuthbert on the rise of Google
16/05/2024 by Yeoh Siew Hoon
As Google continues to roll out AI-powered search features, which will undoubtedly increase its dominance in travel, Rod Cuthbert, the founder of Viator and generally acknowledged as the “Godfather of tours and activities”, got quite indignant during his session at WiT Japan & North Asia in [...]
People are the metric in new Perfect Somewheres awards, spotlighting top hotels worldwide
16/05/2024 by Arvindh Yuvaraj
Expedia's Mel Fish on tackling 'choice paralysis' and balancing quality with affordability Expedia Group's Hotels.com introduced the 'Perfect Somewheres' 2024 at EXPLORE 24, a program that awards the top 1% of hotels available on the Hotels.com app, with hotels like Hotel Chinzanso Tokyo and Hotel [...]
Letter from Tokyo: The human-machine and tradition-innovation dance unfolding in Japan
16/05/2024 by Yeoh Siew Hoon
Inbound rush, outbound slump, new tech and travellers shaping future of travel – how will it play out in Japan? WiT Japan & North Asia 2024 had it all covered. There is no better place in the world to observe the twin revolutions of human and technology unfolding at this time than in Japan, a [...]
Expedia launches AI travel assistant and creator shops in 40+ spring product slate
15/05/2024 by Arvindh Yuvaraj
At EXPLORE, Expedia’s annual partner conference held in Las Vegas, the company announced the launch of 40+ new products and features across its tech ecosystem - chief of all being the introduction of Romie, an AI-powered travel assistant. Romie is designed to assist travellers at every step of [...]
Go City’s Gauthier on cultivating strong partnerships and Asia’s great potential for growth
14/05/2024 by Arvindh Yuvaraj
Sightseeing passes provider, Go City, announced a few weeks ago that it had formed a partnership with Merlin Entertainments, a prominent player in branded entertainment destinations. This collaboration significantly adds to Go City’s popular London Pass, now celebrating its 25th year of operation, [...]
Bangkok bike-hailing. Expensify’s chat super app. Token answer for busy airports. More.
09/05/2024 by Ian Jarrett
Travel search on the cusp of a new era Speaking at Arabian Travel Market (ATM) this week in a session on “How To Build Influence with Gen Z in Just 30 Seconds”, Marc-Antoine Simon, industry manager, Travel and Tourism – MENA, TikTok, shared insights on the latest trends in community-led marke [...]