GHA’s investment in direct booking pays off, $70m saved in commissions
Hospitality CEOs on brand loyalty, tech investments and cybersecurity risks
The Global Hotel Alliance (GHA) has been able to save up to $70m in commissions payouts to third parties since it built its direct booking platform, said Christopher Hartley, CEO of the world’s largest alliance of i [...]
Sky high priorities: Passengers demand speed and convenience in 2023
The International Air Transport Association (IATA) has unveiled the findings of its 2023 Global Passenger Survey (GPS), shedding light on the evolving priorities of travellers. The resounding message from passengers around the globe is clear: speed and convenience take precedence, and they are incre [...]
Game over for Metaverse? 2024 travel hacks. Good airport AI. SITA cruises with Costa.
Flight booking worse than the dentist? Expedia's 2024 Air Travel Hacks Report
What could be worse than going to the dentists? Or filing tax returns? Try booking a flight, survey of 1,000 Singapore flyers by Expedia has found.
Close to a third (32%) found booking air travel is more daunting than [...]
Hotelbeds: PKFARE’s tech seamlessly connects hotel supply and demand (Sponsored)
PKFARE's cutting-edge technology, extensive channel network, and refined operations have significant contributions to the mutual growth of Hotelbeds and PKFARE in both sales volume and gross margin. Moreover, rate violation risks have effectively decreased. In 2023 H1(the first half of 2023), the co [...]
Tribal power: The new model warriors driving OTAs forward
“The revolution of travel itself lies in how we connect people”
Anyone who thinks that the great days of innovation for Online Travel Agents (OTAs) are behind us, clearly has not been to a Web In Travel event recently. At WiT Singapore 2023, we met three perfect examples of how in the right han [...]
Letter from Samarkand: Forget alien encounters, this happened for real
I’ve been to many events in my life but never have I had an experience where a woman was vacuuming the stage, three minutes before the scheduled starting time, and in the middle of my delayed-by-an-hour panel, we were interrupted by a helicopter taking off on the lawn outside the venue.
That it [...]
Best remote work spots. Successful misfits. Hotelbeds becomes a groupie.
What the most successful start-up founders have in common
Reasons why Sir Richard Branson and other serial entrepreneurs have been so successful has been identified in research led by the University of New South Wales in Sydney.
Researchers found that start-up founders have distinct personality [...]
Does AI speak in a loud voice, or is it monotone like the sci-fi movies?
It seems like you can’t go 30-minutes these days without hearing talk of Artificial Intelligence or seeing AI-related posts on social media - and for good reason. AI, now dubbed “the new internet”, “the biggest paradigm shift since the iPhone”, and “our future overlord”, has advanced a [...]
PKFARE, claiming first mover advantage in global race, sets clear path to differentiation
Culture is the critical piece, says Jason Sui
Once operating fairly alone in the global air aggregation and distribution space, Shenzen-based PKFARE now finds itself in increasingly competitive waters as more China-based flight platforms expand their wings beyond their home market.
Said Jason Su [...]
Opportunities for startups abound in the age of vertical disruption
“To be able to have automation and language models that enable a robot to engage with your customer? It changes the paradigm.”
As every sector in travel from tours and activities, to flights, hospitality and corporate travel undergoes massive change, the WiT Singapore 2023 panel on ‘Vertical [...]
