Posts by Yeoh Siew Hoon
How Almosafer’s omni-channel strategy helped it ride out Covid-19
27/10/2020 by Yeoh Siew Hoon
Ronnie Varghese, head of digital for Almosafer, the flagship consumer travel brand of Saudi Arabia’s Seera Group, is the first to admit his initial scepticism when the company announced it wanted to actively pursue an omni-channel strategy in 2019.  Almosafer had started as a social media [...]
Globalisation and OTA power, two sacred cows killed by Covid
23/10/2020 by Yeoh Siew Hoon
Scoot’s Wilson on distribution: “Use the opportunity to recalibrate and build back better” while Pan Pacific's Choe says, “The Netflix culture is coming” Globalisation and OTA power are the two sacred cows that have been killed by Covid, as far as Campbell Wilson, CEO of Scoot, and Cho [...]
Keep it flexible, transparent and diversify offers, Booking.com advises partners as it unveils “The Future of Travel”
21/10/2020 by Yeoh Siew Hoon
Booking.com advises its partners to keep flexibility and transparency as top of mind when creating deals. Additionally, they should diversify the type of offers they put out in order to manage their cash flow. Nuno Guerreiro, Booking.com’s regional director, South Asia, Oceania & Chains (p [...]
Psst, fancy spending Christmas in Hong Kong?
16/10/2020 by Yeoh Siew Hoon
Industry welcomes opening of no-restriction travel corridor between Singapore and Hong Kong I am already imagining spending Christmas in Hong Kong, feeling the crisp cold of a winter season, taking in the lights of one of Asia’s most vibrant, dynamic cities and catching up with friends in som [...]
Climbing Hybrid Mountain: Lessons learnt from staging WiT Experience Week
15/10/2020 by Yeoh Siew Hoon
Just before Year 2000 kicked in I had the crazy idea that I wanted to mark the decade’s end on top of South-east Asia’s highest mountain, Mount Kinabalu in Sabah, East Malaysia. I called my best friend, living in Hong Kong at the time, and proposed the idea. Even crazier than I am, she said yes [...]
Travel Zero.O: 10 Key Takeaways from WiT Experience Week
09/10/2020 by Yeoh Siew Hoon
There was as much to learn about organising a hybrid event as there was to learn about travel at this most pivotal of times. Here’s a summary of the key takeaways garnered over the four days of Sept 28-Oct 1. 1. Be prepared to unlearn everything so that you can learn something new In organ [...]
Sentosa builds local love as a fun, vibrant tourism hub
08/10/2020 by Yeoh Siew Hoon
Having built a domestic market that made up a quarter of its total visitorship of 19 million pre-Covid, Sentosa Development Corporation and its partners are now pulling together to entice the only market segment available to them right now and to grow it. Sharing about the changed environment i [...]
WiT Experience Week, Rewrite: The start of something new as events take on hybrid life and travel faces life-or-death moments
05/10/2020 by Yeoh Siew Hoon
“I didn’t know how much I had missed this.” “I didn’t think I’d be able to sit through seven hours straight.” “I wouldn’t usually have stayed for dinner.” “We didn’t want to leave.” These were some of the comments expressed by those who were physically present at WiT Ex [...]
WiT Experience Week, Rebuild: Wego builds new e-commerce brand outside travel as product chiefs innovate their way out of Covid
01/10/2020 by Yeoh Siew Hoon
The future of product will be codeless, commoditised, accelerated but ultimately human? To ride out the long winter that’s coming, Wego is launching a brand new e-commerce business outside travel, Ross Veitch, CEO and co-founder disclosed yesterday at Day 3: Rebuild of the WiT Experience Week. [...]
WiT Experience Week, Reboot: Build something for the future, investors hungry for products that will last the test of time
30/09/2020 by Yeoh Siew Hoon
While most investors are staying away from travel due to the uncertainty of recovery, Amit Anand, founding partner of Jungle Ventures, remains excited about the space which he said has been kind to him. He’s made two exits – Voyagin to Rakuten and Travelmob to HomeAway – and while he said [...]