Posts by Yeoh Siew Hoon
Slow, rolling recovery but Travelport “cautiously optimistic”
29/09/2020 by Yeoh Siew Hoon
WiT speaks to Mark Meehan, Group Vice President and Managing Director, APAC, on how he sees the recovery for the region amid a new study that Travelport has just released. Q: As we enter the third quarter of 2020, are you more optimistic or pessimistic about travel recovery than say 3 months ag [...]
WiT Experience Week, Rewind: We’re doing everything we can but it’s messy, “governments must act”
29/09/2020 by Yeoh Siew Hoon
If there is one clear message I took away from hosting Day 1 of WiT Experience Week today, September 28, it is that every one of us is doing all we can to survive this Covid-19 storm but our fortunes (or misfortunes) lie in the hands of governments. When asked the question in our audience pollin [...]
Key takeaways from Google Think Travel APAC to be shared at WiT this week
28/09/2020 by Yeoh Siew Hoon
Last week saw the launch of Think Travel APAC 2020, Google’s flagship innovation and marketing event for the travel industry. Over two days 250 travel executives from over 20 countries tuned in to hear from CEOs, Google product teams and top industry players on what they are doing to pivot and su [...]
Klook goes Live! in latest sales and marketing salvo
25/09/2020 by Yeoh Siew Hoon
Travel and leisure booking platform Klook has not wasted a lot of time since the pandemic hit sitting in board rooms deciding how to get through this crisis. Back in May, its COO and co-founder told WiT that it was developing product lines to address “a multi-stage recovery of travel” and it ha [...]
How to stitch an events quilt for the hybrid world
24/09/2020 by Yeoh Siew Hoon
I don’t know much about quilting but at times, I have felt like we are stitching together a new kind of events quilt for the coronavirus age. I know, everybody says this is the new thing, that virtual’s the state to be in for now because we have no choice and hybrid’s the way forward even [...]
Getting insurance right will be key to rebuilding traveller confidence – Hepstar’s Dyason sees shift in consumer behaviour
24/09/2020 by Yeoh Siew Hoon
In the face of intense volatility during the pandemic, travellers are more than ever needing assurances and safety nets before they will resume travel. Besides potential medical expenses, there are refunds for cancellations, additional costs for quarantine and/or repatriation if border regulations [...]
Building up or breaking up – which is harder? Michael Issenberg on growing Accor APAC from “practically nothing”
21/09/2020 by Yeoh Siew Hoon
You could say the Covid-19 lifestyle of no-travel-stay-home has been kind to Michael Issenberg personally. Without setting out to do so, he has shed at least eight kilos and feels fit and great. “I woke up one day and realised my pants were loose,” he laughed. “It must be the eating at home, [...]
From analogue to virtual to hybrid: Evolution of events picks up speed
20/09/2020 by Yeoh Siew Hoon
Events might have been due for a makeover, but the onslaught of the pandemic and its repercussions on travel and events have undoubtedly quickened the evolutionary cycle. When the pandemic hit the industry early this year, GlobalSign.in, the team behind GEVME, an event management software, had [...]
Balancing the bad and good news and thinking about survival of the friendliest
18/09/2020 by Yeoh Siew Hoon
How travel needs to form “cross-group friendships” to find our own vaccine On one of my first assignments as a cub reporter in Penang, I was sent to cover a fire in a village. With my editor’s words ringing in my ears – “be objective, don’t get emotional, just get the facts” – I [...]
Covid-19 accelerating consumer behaviour changes around the world – here’s why it matters to travel
16/09/2020 by Yeoh Siew Hoon
During WiT Europe, a panel on “Consumers, They Are A-Changing” gathered three different businesses from three different regions, South-east Asia, North Asia and Latin America – but they have one thing in common – they are all linked to the superapp ecosystem. LINE Travel.jp is linked to [...]