Artificial Intelligence
Neuroscience to AI: How Shiyi Pickrell is helping Expedia connect the dots in a data-driven landscape
13/06/2024 by Arvindh Yuvaraj
“I started learning how the brain works, now I am teaching machine learning models to mimic what the brain can do, but on a much faster and bigger scale." It might sound like a leap at first, but the more you think about the similarities between neuroscience and Artificial Intelligence, the more [...]
Meta flies with Lufthansa. PKFARE’s branded fares. Tipping treat for guides. More.
07/06/2024 by Ian Jarrett
Meta flies with Lufthansa Lufthansa is partnering with Meta, Facebook's parent company, to enhance the inflight experience in its newly launched Allegris Business Class. The initiative marks the first time an airline will offer Meta’s Quest 3 headsets in a commercial inflight setting. As pa [...]
Solve air problems with tech and commercial will follow, urges Trip’s Xing Xiong
06/06/2024 by Yeoh Siew Hoon
AI “most powerful tool” – 15% efficiency improvement in engineering, 80% of queries answered by bots, 95% answered within 20 seconds “Use tech to solve the problems and commercial will follow”. That was the central message delivered by Xing Xiong, COO of Trip.com Group, to the more than [...]
The luxuries of human interaction in travel and hospitality
23/05/2024 by Arvindh Yuvaraj
Anyone who’s been on Instagram, TikTok, YouTube, any given podcast platform or any bookstore in the last decade has heard or seen the works of Simon Sinek. He’s a leadership coach, motivational speaker, podcaster and bestselling author of several books including ‘The Infinite Game’, and he r [...]
Sabre introduces AI-powered retailing platform for airlines, SabreMosaic
23/05/2024 by Arvindh Yuvaraj
Software and technology provider, Sabre Corporation, has unveiled SabreMosaic, a new intelligent, modular, and open technology platform designed to service the airline retailing market. This platform aims to transition airlines from the current PNR-driven framework to a modern Offer and Order system [...]
The quandaries humans in travel tech face in their journey towards AI La La Land
22/05/2024 by Yeoh Siew Hoon
From getting away from “curse of the search box”, to reimagining user interfaces, and delivering on the “AI Agent Era”, human revolution needed to answer the hard questions AI is posing. And no, AI does not have the answer. Both a human revolution is needed amid the technology revolut [...]
Emotional marketing, speedy AI-powered searches and creator content top highlights at EXPLORE 24
17/05/2024 by Arvindh Yuvaraj
“AI does not create magic; you need human intelligence to know where to use it and how to use it,” says new CEO EXPLORE, Expedia’s annual partner conference, reached a milestone this year with its 25th installment. It was also Expedia’s first flagship event in two years, albeit having held [...]
Starlink in Bali. Flying with Meta. Skyscanner gets Savvy. Virtual pink soup. More.
17/05/2024 by Ian Jarrett
A star is born in Bali. Starlink is coming to Bali – a move that will no doubt delight the island’s global nomads and tech entrepreneurs – although whether they will fork out the extra dollars for the Starlink service rather than stick with local Internet providers remains to be seen. Elon [...]
Hoteliers to increase tech investments by 16% in 2024, focus on personalisation and AI
17/05/2024 by Arvindh Yuvaraj
Amadeus has released its latest report, "Travel Technology Investment Trends 2024," highlighting significant trends in technology investment within the hospitality sector. The report reveals that hoteliers are planning to increase their technology investments by an average of 16% over the next 12 mo [...]
Expedia launches AI travel assistant and creator shops in 40+ spring product slate
15/05/2024 by Arvindh Yuvaraj
At EXPLORE, Expedia’s annual partner conference held in Las Vegas, the company announced the launch of 40+ new products and features across its tech ecosystem - chief of all being the introduction of Romie, an AI-powered travel assistant. Romie is designed to assist travellers at every step of [...]