Winning hearts, minds and wallets: How AI can serve ASEAN’s underserved travellers
In a world where AI is taking care of what and how, possibly the most important question humans can ask is why – why do we do what we do?
That was the first question moderator and WiT founder Yeoh Siew Hoon posed to the three panellists at the Travel Tech Thursdays event in Kuala Lumpur – Ash [...]
Ten years of Klook: Marcus Yong on growth, AI, and the responsibility of being pan-Asian
He started on Labour Day. May 1. “I still don't know how that happened,” says Marcus Yong, laughing. Ten years later, Klook’s vice president of global marketing is sitting across from me, and the irony of choosing to begin his startup journey on the one day the world takes a break hasn't been [...]
ZUZU’s AI revenue co-pilot launches first partnership in Japan
SQUEEZE Inc. selects ZUZU's RevMate AI to power revenue management
The Japan-based smart hotel operator, running over 40 hotels and serviced apartments, adopts RevMate to enhance revenue intelligence alongside suitebook, its cloud-based hospitality operation platform
ZUZU Hospitality, [...]
Tale of 3 startups: Education through experience, digitising African tour operators and solving payments for small businesses
Africa receives 90 million tourist arrivals a year. Spain alone receives more. A continent of breathtaking biodiversity, ancient culture, and unmatched wilderness experiences is, by most global travel metrics, still flying under the radar.
Three entrepreneurs who have staked their careers on chan [...]
Minor Hotels partners with Google, Salesforce and Deloitte to build AI-driven guest data platform
Global partnership with Google Cloud, Salesforce, OneTrust and Deloitte will unify guest data and enable AI-driven personalisation, leapfrogging legacy systems
Minor Hotels has unveiled plans to build a new global data and AI platform from the ground up in partnership with Google Cloud, Salesforce, [...]
Chinese OTAs deploy AI for global push
Over the past decade, Chinese tech innovations for the home market have been woven into the global travel tapestry.
Conceived as an e-commerce payment solution that connects online shoppers and retailers, AliPay and WeChat Pay now enable Chinese travelers to make mobile purchases worldwide. [...]
Fliggy launches open-source travel skill and adds AI bookings
Chinese online travel platform Fliggy, an Alibaba Group subsidiary, has made two moves in quick succession: opening up its travel inventory to AI agent developers via a new open-source skill, and enabling actual travel bookings through an AI interface for the first time.
Fliggy, the travel divisio [...]
Ant Group’s Alipay AI Pay and AI Health App AQ surpass 100M users during CNY
As AI adoption gained momentum during the 2026 Chinese New Year, as Ant Group announced that both Alipay AI Pay and its AI health app AQ have each surpassed the 100 million user milestone.
AI payment adoption accelerates amid CNY AI shopping boom
From ordering bubble tea and coffee to buyi [...]
Marriott shares details of AI projects, partnerships
Marriott International CEO has described artificial intelligence (AI) as an “opportunity to potentially redefine the customer acquisition paradigm” in the industry.
Speaking during the hotel giant’s fourth quarter and full-year 2025 earnings call, CEO Anthony Capuano said the company was [...]
How travellers around the world are using AI differently
On the cusp of TripGenie's third anniversary, new data from Trip.com’s AI travel assistant reveals that three years of real-world usage have surfaced new patterns in how travellers plan, decide and navigate their journeys.
What began as a functional tool has evolved into a trusted end-to-end trav [...]
