The Wrap: U-Explore – new online booking platform from Klook and HK Express
This week partnerships throughout Asia make the news – Klook with HK Express, Minor Hotels and Cendyn, Red Planet Hotels and SiteMinder
TRAVEL: U-Explore – new online booking platform from Klook and HK Express
Klook Travel (Klook), Hong Kong-based tour and activities booking startup, has [...]
Letter from Sydney: Chatbots are hot but they are no silver bullet
Travelport Live in Sydney kicked off with two female “robot” dancers wearing suits that were more lit up than a Christmas tree, their robot-like movements a hint of where the discussions at the one-and-a-half day conference would be heading.
Futurist Ross Dawson opened with a br [...]
The Wrap: Trip Assist helps APAC agencies engage with ‘always-on’ travellers
In the news: Trip Assist app for APAC agencies, CWT’s new hotel division, ‘Game of Thrones’ impact on destinations, Batik Air’s first GDS partnership with Sabre
TRAVEL TECHNOLOGY: Trip Assist helps APAC agencies engage with ‘always-on’ travellers
Travel agents and TMCs in t [...]
New Travelport technology resolves accommodation problems for disrupted air passengers
The next time you are stranded at an airport due to flight delays or cancellations you can avoid the long lines for paper hotel vouchers with Travelport Resolve, which promises to get you a room with a “few simple touches" on your mobile device.
This latest product from the travel commerce com [...]
Guest blog: Through Personalisation, Hotels Have Many Opportunities to Win Guests’ Loyalty
While it seems personalisation has generated significant buzz for a long while already, it nonetheless is a strategy in the hospitality industry that still leaves a lot to be desired — especially in the hotel booking process.
Personalisation can begin along many of the touch points in a travell [...]
The Wrap: An innovative way to explore Amsterdam – with a luggage tag
In the news: KLM’s smart luggage tag guide, AirAsia's latest offering for corporate travellers, AAPA’s call for closer collaboration between governments and aviation industry, Sabre’s new shopping API
DESTINATION: An innovative way to explore Amsterdam - with a luggage tag
If you [...]
Why the European Commission’s fine on Google matters to hotels
Google has been hit with a hefty 2.42 billion euro fine by the European Commission after the regulator ruled that the search giant was employing unfair practices by promoting its own shopping comparison service at the top of search results. According to the Commission, "Google has abused its market [...]
The Wrap: Corporate Traveller merges with FCM Travel Solutions in Asia
This week we see the restructuring of two travel companies in Asia to better market to the growing travel demand in the region, and feature new products from Travelport and TripAdvisor.
CORPORATE TRAVEL: CORPORATE TRAVELLER MERGES WITH FCM TRAVEL SOLUTIONS IN ASIA
The Flight Centre Travel [...]
Letter from Tokyo Station: Japan serious about rail, AirAsia about China and Watson about augmenting
Something unexpected happened on my travels in Japan last week. The train service from Tokyo to Shin-Osaka ran three minutes late. You should have seen the look of consternation on passengers’ faces and my Japanese friend said to me, “So sorry, this is very unusual.”
Where I come from, thre [...]
Imagine a future of travel through avatars – how ANA wants to impact all 7.5b people on earth
It is said that a good idea either makes you laugh or makes you very scared and the idea of travel avatars shared at the sixth WIT Japan & North Asia elicited both reactions from the audience.
Akira Fukabori, market communication intrapreneur of All Nippon Airways and Kevin Kajitani, Digita [...]
