Marketing
Think cities in ASEAN and tech disruption will play out differently in region
21/03/2017 by Yeoh Siew Hoon
While the world’s attention is focused on North Asia, spare a thought for South-east Asia whose potential is immense and is developing at a rapid pace fuelled by a growing middle class whose behavior will be shaped differently by technology. Fraser Thompson, director, AlphaBeta, speaking at [...]
WIT Hospitality dives deep into the new hospitality environment
17/03/2017 by WiT
  The new, reimagined environment that hotels and hotel-related suppliers are operating within can be tricky to navigate. Artificial intelligence, augmented reality, chats, disruption, alternative accommodation, are some words and concepts hotels have been having to confront these days. T [...]
How hotels can maximise revenue through distribution, reveals new Sabre/Phocuswright report
16/03/2017 by WiT
A new white paper by Sabre Hospitality Solutions and Phocuswright discusses the decisions hoteliers must make in the channel optimisation process, as well as implement an effective strategy that will maximise the ROI (return on investment) of both direct and indirect channels. Sabre says the repo [...]
The Wrap: Chinese travel search engine iGola partners with Amadeus to simplify travel shopping
16/03/2017 by WiT
In the news: iGola implements Amadeus technology, Booking.com’s brand campaign in Australia, Cebu Pacific and Limelight Networks partner TRAVEL TECHNOLOGY: CHINESE SEARCH ENGINE IGOLA PARTNERS WITH AMADEUS TO SIMPLIFY TRAVEL SHOPPING Guangzhou-based iGola is implementing Amadeus Extreme [...]
Could technology dehumanise the hotel experience? A thin line between sweetness of efficiency and coolest new thing
16/03/2017 by Yeoh Siew Hoon
Hotel chiefs speaking at the HICAP Update in Singapore this week expressed concern over whether “too much attention to technology” could dehumanise the industry. In his opening, Robert Hecker, managing director, Pacific Asia, Horwath HTL asked that with all the talk about the Internet of thin [...]
Amid Global Uncertainty, Hotels Must Prepare Strategy for Possible Downturn
16/03/2017 by Patrick Bosworth
The Asia Pacific market ended 2016 with a mixed bag of results, marginally increasing occupancy 1.6% to 69%, but also posting a 0.9% fall in average daily rate to finish at US$100.46, according to data from STR. Hotels grappled with balancing stable demand and steadily increasing supply of inventory [...]
Amadeus takes a stake in tech startup FLYR
14/03/2017 by WiT
Amadeus, through its the corporate venture arm Amadeus Ventures, has invested in FLYR, a San Francisco-based startup that forecasts future airfare volatility through complex data analysis. Terms of the deal have not been disclosed. FLYR is the latest addition to Amadeus Ventures’ portfolio t [...]
The Wrap: AccorHotels strengthens foothold in Brazil with BHG deal
09/03/2017 by WiT
In the news: It’s about partnership this week as AccorHotels teams up with Brazil Hospitality Group, TrustYou with multiple global companies, Adelaide Airport with Amadeus, and Sabre with Hertz HOTELS: ACCORHOTELS STRENGTHENS FOOTHOLD IN BRAZIL WITH BHG DEAL AccorHotels is set to take o [...]
Deep dive into MakeMyTrip’s culture – meet Sid and yes to more women at leadership level
08/03/2017 by Yeoh Siew Hoon
On International Women’s Day, Yeoh Siew Hoon speaks to Deep Kalra, CEO & co-founder of MakeMyTrip, on the people who make his company tick and how the integration with Ibibo Group will affect the culture of this first Indian OTA to go public on the NASDAQ in 2010. “Come meet my most inspi [...]
From intern to product and design head, Arthur Chapin talks about the blending of tech and consumer-facing skills 
07/03/2017 by Yeoh Siew Hoon
Arthur Chapin started at Expedia as an intern and never left. Today, 16 years later, he’s senior vice president of global product and design at Expedia Inc. Yeoh Siew Hoon catches up with the self-professed geek who’s not only curious about tech stuff but also what makes humans tick. Q: Clear [...]