AI in action: When your concierge is an AI Agent and still sends cake
When the AI you built starts sending birthday cakes unprompted, you know you’re no longer just playing with automation anymore. You are looking at AI with a mind of its own.
That’s exactly what happened at The Luxe Nomad, a luxury villa booking platform. During a chat, guest mentioned about a b [...]
Catch-up podcast: Middle East mid-range expansion, Singapore’s tourism impact awareness
On this week's episode, our AI hosts discuss current trends and opportunities within the tourism and hospitality sectors, based on a couple of reports that were highlighted last week on the Web In Travel website. One report by Booking.com spotlights Singapore-based travellers' growing awareness of t [...]
Laura Houldsworth on Corporate travel, AI and Taggable Tourism | Conversations on Turning 20
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future.
As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
Global Hotel Alliance reports strong Q1 start buoyed by loyalty programme
Global Hotel Alliance (GHA), the world's largest alliance of independent hotel brands, has reported strong first-quarter results for 2025, with continued double-digit gains across all key metrics. Robust returns and sustained momentum reflect the growing impact of its award-winning loyalty programme [...]
Expedia Group expands presence in the Middle East through new travel partnerships
New and expanded partnerships announced across advertising, travel technology, supply and travel agents
Expedia Group has announced a series of strategic travel partnerships aimed at expanding its footprint to additional markets in the Middle East, spanning advertising, technology and sup [...]
flyadeal gets A330s. AirAsia MOVE’s double deal. Spotlight on IDeaS. EGL adopts Amadeus. More.
flyadeal announces order for A330 widebody aircraft
flyadeal, the low-cost carrier under the Saudia Group, has announced an order for 10 Airbus A330neo wide-body aircraft, marking a shift towards long-haul operations. The aircraft, scheduled for delivery from 2027 over a three-year period, will sup [...]
Mid-range expansion and upscale realignment, key opportunities for Middle East hospitality market
Mabrian, part of The Data Appeal Company - Almawave Group, has released a new hospitality-focused study uncovering critical insights across six leading Middle Eastern destinations. The analysis highlights three distinct hotel market scenarios—based on distribution, pricing, and satisfaction level [...]
Singapore-based travellers more mindful of tourism impact on communities
Booking.com released the 10th edition of its annual research exploring consumer attitudes and intentions with regards to the social and ecological impact of travel. With insights from 32,000 travellers in 34 countries and territories, and amid growing discussion of the impact of tourism on destinati [...]
Letter from AlUla: In a land of stories, the real influencers rise
On my flydubai flight to AlUla, at the unearthly hour of 6:50am, I felt like my Instagram feed had come to life.
As it turns out, I’d arrived in this ancient desert kingdom in Saudi Arabia at the same time as 50 influencers gathering for the first-ever Instagram-AlUla Summit. This, I discovered [...]
Fliggy launches Al assistant powered by a multi-agent system
Fliggy, a travel services platform and a wholly-owned subsidiary of Alibaba Group, unveiled "AskMe", an Al travel assistant powered by multiple intelligent agents. Designed to emulate the problem-solving and task-execution capabilities of professional travel consultants, AskMe leverages Fliggy's pro [...]
