Skyscanner’s Williams takes on chairperson role, Dove is new CEO
Gareth Williams (featured image), Skyscanner's co-founder and chief executive officer, is to take up a new role as chair of the Edinburgh-based metasearch engine.
Replacing Williams, who co-founded the company in 2003, as CEO is chief technology officer Bryan Dove.
“I’m very excited to tak [...]
The Wrap: SIA’s NDC connection with Skyscanner introduces direct way for customers to book flights
In the news: This week it’s about all airlines and airports - Singapore Airlines’ NDC agreement with Skyscanner; ‘Drop and Fly” from Incheon airport; growth in April passenger traffic for APAC airlines
Airlines: SIA’s NDC connection with Skyscanner introduces direct way for customers to [...]
Report: What APAC millennials want on their travels
Amadeus has singled out millennial travellers (ages 18-35) in its latest report, Journey of Me Insights: What Asia Pacific Millennial Travellers Want, dissecting their preferences and behaviours.
This is the latest in a series of Journey of Me reports that Amadeus first launched in August 2 [...]
The Wrap: Qantas launches new distribution platform, more personalised experience for customers
In the news: Qantas has a new NDC platform; Dubai and Tencent partnered to drive tourism in the Emirate; Minor International acquires additional shares in NH Hotel Group; Andaz Singapore introduces its digital concierge
Distribution: Qantas launches distribution platform, more personalised expe [...]
Letter from Amsterdam: Scale Infinity War and Local Avengers
The promise of summer is in the air as I walk through the streets of Amsterdam. The smells from both the canals and coffee shops waft through the air as I stroll aimlessly in a city made for walking and cycling, although these days, bicycles seem to have taken over.
I find crossing the streets in [...]
Wegogo takes a long shot at the long tail – can outsiders to travel and China make a go of it?
They are not your usual travel tech startups. First, they are hardly in the first blush of youth. They had successful corporate careers in blue chip companies in Singapore before they took the plunge into their first travel startup in 2014.
Second, their office is not in some cool co-working space [...]
Hyatt collaborates with Ctrip to open first flagship store in China
Leading global hospitality group Hyatt has teamed up with Ctrip Group to launch its first flagship store on the Chinese OTA's website and mobile app.
Over 300 million Ctrip members are now able to access Hyatt hotels in the Greater China region and, in the near future, Hyatt properties globally. [...]
Value Alliance ups ante on website, promises “seamless experience”
The world’s first pan-regional Low Cost Carrier alliance has announced a new website, powered by Air Black Box technology, that enables cross-airline booking for connecting flights. It also features ancillary products offered by its members.
It claims to offer a “seamless booking experience i [...]
Grand Park City Hall rolls out app to map customer experience, capture data
It’d be fair to say that hotels have largely lost the booking battle to OTAs, but there’s one area they are trying to fight back to capture customer data and that’s in the in-stay experience.
After all, that’s when they have the captive audience from the moment of check-in to check-out; [...]
The Wrap: APAC airlines flew high in 2017 with US$8.8bil net earnings
In the news: APAC airlines reported improved financial performance; Trip.com, HanaTour boost service delivery with new solutions
Aviation: APAC airlines flew high in 2017 with US$8.8bil net earnings
2017 was a good year for Asia Pacific airlines as they achieved healthy combined net earn [...]
