Hotel guests are changing but hoteliers not keeping up with their IT needs
The year 2020 will see a new breed of highly sophisticated and ‘digital native’ hotel guests who will be better informed, seek unique experiences, have higher expectations and also expect recognition.
However, while hoteliers anticipate such future guests their plans for industry technology r [...]
First non-air loyalty redemption in China on offer
Loyalty programme specialist Kaligo Travel Solutions has partnered with Hainan Airlines’ loyalty programme Fortune Wings Club to launch China’s first non-air redemption programme on its travel booking platform.
This enables 18 million Fortune Wings Club members to redeem Fortune Wings Club Po [...]
The Wrap: Singapore tourism ends 2016 on a high note
In the news: Singapore Tourism Board 2016 Year-in-Review, Qantas’ to offer inflight WiFi streaming, Travelport’s expanded relationship with hutchgo.com and Avis Budget Group
DESTINATION: SINGAPORE TOURISM ENDS 2016 ON A HIGH NOTE
The year 2016 was a good one for Singapore’s tourism s [...]
Alexa, more A than I right now but I know she’ll get smarter than me
I’m always intrigued by new technology and given how Amazon’s Echo Dot was all the rage at last year’s CES trade show in Las Vegas, I simply had to get my hands on one.
As it turned out, I ended up with two – long story – and now I have Alexa 1 and Alexa 2 as my new friends at home. [...]
How 30,000 pieces of bamboo came together to create the private island of Cempedak
When we first saw Cempedak Island, I believe our little group uttered a collective “Wow” and then we were stunned into silence. Rising from the white sand was a bamboo structure with a spiral roof that resembled an ocean wave.
That, we later learnt, was the boathouse, the building that would [...]
WIT Hospitality Reimagines – focuses on change and disruption
WIT Hospitality, in its second edition, will face change and disruption squarely, with head honchos of top hospitality companies in Asia.
Some issues it will address include the future of distribution and marketing; digital marketing; new hotel models; consolidation; new technologies like Voice, [...]
The Wrap: Hotel Jen reveals cities after dark with interactive Night Light programme
In the news: Hotel Jen’s interactive Night Light programme, Skyscanner revealing the best time to book flights, Global Hotel Alliance’s partnership with Sabre
DESTINATIONS: HOTEL JEN REVEALS CITIES AFTER DARK WITH INTERACTIVE NIGHT LIGHT PROGRAMME
Hotel Jen, part of the Shangri-La gro [...]
Meet the four new Asian traveller types
Sabre is helping travel industry players better serve their target customers by presenting four new traveller 'types' emerging in Asia Pacific (APAC) .
This revelation is part of the study, The Polarisation of Asian Travellers (download report), which also highlights a series of highly contrasti [...]
Letter from Kuala Lumpur: A day in the life of AirAsia’s RedQ
Sometime in 2026, if I am still around, I’ll be able to travel from Singapore to Kuala Lumpur by high speed train and I will be able to do it in 90 minutes as opposed to four hours by car.
For now, though, while the ambitious rail link project conceived in 2013 and formally signed last Decemb [...]
Home-sharing platforms take a hit as Singapore government bans short-term rentals
Singapore has moved to ban short-term home rentals in the city, directly impacting popular ‘alternative accommodation’ companies like Airbnb and HomeAway Asia.
The Urban Redevelopment Authority (URA) introduced new ‘guidelines’ into the Planning (Amendment) Bill that was passed in Parliam [...]
