Co-sourcing cuts agent turnover. MakeMyTrip eyes India IPO. Japan’s new pre-screening. Sakura trends.
Specialized co-sourcing cuts travel agent turnover by 95%, says 24/7 TPD
Colombia-based 24/7 Travel Partner Desk (247 TPD), a co-sourcing firm operating exclusively in the travel sector, reports that its specialized model reduces agent turnover by 95.3% compared to the industry average, a finding d [...]
Investing in community: How Airbnb brings soul to a stay in Jeju
“What if the smarter tourism investment is not in adding more stays, but in strengthening the soul of a place first?”
That was the thought that stayed with me after Airbnb’s Jeju forum, even if nobody on stage said it in exactly those words.
What they did say, across two linked panels, p [...]
Decoding the ‘Romance Genome’, travel’s new love language
In partnership with SocialSeal, we've launched a brand-new report series that looks travel trends through the lens of search and social media. Our first report, called Love Is In The Air, digs into the "Romance Genome", a framework decoding how different travellers actually search for, consume, and [...]
A deep dive in Jeju: What makes travellers stay longer in rural destinations
There is something about Jeju, South Korea that makes you think about depth. Perhaps it is the sea that stretches endlessly beyond the island’s volcanic coastline. Or perhaps it is the haenyeo, the island’s legendary women divers who slip quietly beneath the water without oxygen tanks, holding t [...]
HTS’ new APAC partner. AI shakes up SaaS. Outdated airports aplenty. Uber and Zoox making Robotaxis.
Hundreds of airports may need new safety management systems in 2026, OneReg warns
OneReg CEO Clinton Cardozo says a significant wave of Safety Management System (SMS) replacements is quietly building across European airports and beyond, with dozens, potentially hundreds, of operators signaling thro [...]
Winning in attractions: Innovation, personalisation, and the travel experience economy
The global travel landscape is undergoing a fundamental shift, driven by travellers who increasingly prioritise experiences, personalisation, and meaningful connections. For Trip.com Group, this transformation is not merely a response to changing consumer behaviour but an opportunity to define a new [...]
From Jollibee to Wall Street: How Hotel101 is bringing fast food logic to global hospitality
When Jollibee acquired Mang Inasal in 2010, it wasn’t just another consolidation in the Philippines’ fast food wars. It was the coming together of two entrepreneurs born in the Year of the Dragon – Tony Tan Caktiong and Edgar “Injap” Sia II – who believed scale, simplicity and system cou [...]
War in Middle East triggers volatile security perception and early signs of demand diversion
The escalation of the Middle East conflict has triggered diverse and sharp drops in travel security perception across Gulf destinations, prompting early signs of demand diversion among European and US travellers towards closer-to-home and long-haul alternatives, according to latest analysis of Mabri [...]
Beyond the software: Why support defines success in vacation rentals
The 2020s have brought a unique set of circumstances for vacation rental property managers: inventory flooding the market, unpredictable demand cycles, an influx of new tools, and rising expectations of owners and travellers. Navigating these new headwinds while managing a task list of existing prio [...]
Crisis in the Middle East: How Wego is navigating the travel shock
With the crisis still unfolding in the Middle East, impacting travel in the region as well as the world, we asked Wego’s CEO and co-founder, Ross Veitch, for a situational analysis as well as what measures the region’s leading travel brand has taken and will be taking for the immediate future, a [...]
