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Amadeus, Microsoft on harnessing data to understand new traveller demands
08/03/2023 by Arvindh Yuvaraj
“There is no consistency across the industry nor, often, within companies. We are working to solve this.” Amadeus and Microsoft have co-authored and released a new report called ‘Delivering traveler value: Inspiring, understanding and fulfilling expectations throughout the travel experience a [...]
Letter from Berlin: It’s a marvel – in “The Blip” of an eye, travel is reunited
08/03/2023 by Yeoh Siew Hoon
From warnings of climate change and war to celebration in the halls, first ITB Berlin in four years packs it all in Stuck in traffic amid a light dusting of snow, I gaze up at the familiar walls of Messe Berlin. A big sign proclaims, “Welcome back, world”. Another smaller sign, with arrows poin [...]
Behind Bonza’s app-only strategy and Flyadeal’s 100% digital approach at home
07/03/2023 by Yeoh Siew Hoon
From HK Express to Northern Pacific Airways, low-cost airlines plan their way forward THERE are some advantages to starting an airline after a pandemic and one of that is the ability to start with a blank slate, which is why Bonza, the new Australian domestic airline went fully mobile – which me [...]
Travelsoft acquires Travel Compositor, will now transact €5bn bookings annually
06/03/2023 by WiT
Travelsoft will generate over €35m annually and employ 200 technology professionals worldwide.  Software-as-a-Service (SaaS) group Travelsoft has announced the acquisition of B2B booking engine provider to travel companies, Travel Compositor, as part of the group’s strategy to become the world [...]
Travel experts weigh in: In 3 months, ChatGPT has become an unignorable phenomenon
06/03/2023 by Arvindh Yuvaraj
“I’m confident it will change everything.” “Seven or eight.” “Ten.” “Six to seven.” On a scale of one to ten, these were the high numbers given to the transformative potential of ChatGPT by three experts in the travel industry during PhocusWire’s LinkedIn Audio event, “Let� [...]
GlobalTix partners with Go City to digitise travel services, tackling fragmented demographics
03/03/2023 by Arvindh Yuvaraj
"This collaboration marks a significant step towards solving the challenges faced by agents, operators in the tourism industry by connecting everyone in one unified ecosystem.” GlobalTix, a key reservation and distribution platform in the region, and Go City, the world's largest attraction pass b [...]
Solo female travellers ignored; tipping point for tour guides; tiny is big on Singaporean island
02/03/2023 by Ian Jarrett
Travel tech leaves female solo travellers to fend for themselves Are female solo travellers being ignored by travel technology? Sure, says travel meta search company, WayAway. So much so, WayAway has developed its own maps that highlight neighbourhoods that might be ‘no go areas’ for femal [...]
In the wink of an eye, tech brings Van Gogh back to life for the masses
02/03/2023 by Yeoh Siew Hoon
As I was “immersing” myself in the Van Gogh: The Immersive Experience at Resorts World Sentosa this week, I couldn’t help but wonder, what would the artist think of his work being turned into an almost-theme-park-like experience, complete with a Virtual Reality tour of his world? Would he g [...]
Amadeus returns to annual profit and resumes dividend, reinforcing travel recovery worldwide
02/03/2023 by Arvindh Yuvaraj
“Into 2023, as volumes recover, our financial performance is expected to advance further.” If there was any doubt about the state of travel and tourism recovery on a global scale, Amadeus’ latest earnings report should ease those concerns. While the company is still striving to meet pre-pande [...]
Global Startup Pitch kicks off 2023 edition in search of the most groundbreaking innovations in travel technology
03/03/2023 by WiT
Calling all startups – here’s your chance to raise your global game Following a successful launch edition, the Global Startup Pitch, by Phocuswright, the leading travel industry research and events authority and WiT, the premier travel technology, distribution and marketing news and events plat [...]