Magnifica Humanitas | A Moment. A Reflection.
There are moments in life when a paper arrives not as instruction, but as interruption.
The recent ecclesiastical letter Magnifica Humanitas from Pope Leo XIV on Artificial Intelligence did not strike me as a policy paper about technology. It struck me as something much less comfortable: an exami [...]
Greg Schulze: 21 years of Expedia, and a New Beginning
I first met Greg Schulze, the outgoing chief commercial officer of Expedia Group, over kaya toast in Singapore.
That detail matters, not because of the toast, though it is, objectively, one of the great breakfast foods of the world, but because it was the beginning of what would become one of m [...]
Trip.com’s Xing Xiong on harnessing age of AI and corporate travel’s moment
When Xing Xiong, Chief Operating Officer of Trip.com Group, took to the stage at its Airline Global Conference in Amsterdam last week, he did so with the perspective of someone who has watched the travel industry and the technology underpinning it transform beyond recognition, and along with it, the [...]
88% of Millennials and Gen Z keeping travel spending strong in 2026
New findings in Klook’s Travel Pulse 2026 reveal strong international travel intent, rising experience-led spending, and a shift toward multi-destination journeys, with Asia Pacific travelers leading the way
According to new findings from Klook’s Travel Pulse 2026, global economic uncertainty [...]
The direct booking secret no algorithm can beat
This week, a front desk executive succeeded where technology failed – she made me rethink my booking behaviour with a single human act. No algorithm. No AI layer. No vibe coding. Just awareness, initiative and follow-through.
Last week I checked into Amari Boulevard Kuala Lumpur. Since we launch [...]
Australia’s $4 billion incentive engine is fuelled by recovering markets, soft ROI and the $53-for-$1 return
“Our business events visitors to Australia spend 38% a night more than a leisure visitor.”
Global competition for high-value corporate travel is fierce, and Australia's commitment to securing elite business events was on full display at Australia Next 2025, returning to Melbourne for the first [...]
Out of TOURISE: Visa by profile, traveller safety among key initiatives
Saudi's bid to unite consumption economy and to elevate tourism to its fair play
It was the final day of TOURISE 2025. The three-day inaugural global travel event organised by the Saudi Ministry of Tourism was winding to a close but even then, the corridors were still full of people, the energy [...]
The Next 20: What will shape travel’s new era?
Global Travel Tech Thinktank identifies trust among 3 key battlegrounds - here's a summary
If the past 20 years were about putting travel online, the next 20 will be about rebuilding travel entirely — powered by AI, reshaped by demographics, and tested by global risks we can no longer ignore.
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It’s the remix! Meet travel’s masters of reinvention
Those on the outside looking in, sometimes assume that travel planning must be easy. They assume that once you are established, the process of managing travel products becomes easy – and that early travel success is a near-guarantee of future success.
Sadly, where this staunchly competitive ind [...]
Founders on fire: Indie spirit, big markets, bigger dreams
At WiT Indie, five startup founders took the stage, each tackling a different challenge in travel and tech. What they shared: courage, creativity, and a relentless drive to build from the ground up.
What do a lawyer-turned-AR entrepreneur, a molecular biologist-turned-cargo software builder, a th [...]
