Sectors
Crans-Montana to host 2nd European Mountain Travel Summit
24/07/2017 by WiT
The 2nd annual European Mountain Travel Summit (EMTS) will be held on 9-11 January, 2018 at Crans-Montana in the heart of the Swiss Alps, which has a state-of-the-art convention centre located within walking distance from lodging and lifts. EMTS, a fully owned subsidiary of Northstar Travel Group [...]
Have yuan, will travel: Trends and behaviours of outbound Chinese travellers
20/07/2017 by WiT
The Chinese are travelling and spending, showing no sign of reducing their vacations abroad despite many key indicators showing signs of a slowdown in the Chinese economy. In fact, Chinese travellers will continue to travel and spend more in the next 12 months, according Hotels.com’s Chinese [...]
Letter from Sydney: Chatbots are hot but they are no silver bullet
20/07/2017 by Yeoh Siew Hoon
Travelport Live in Sydney kicked off with two female “robot” dancers wearing suits that were more lit up than a Christmas tree, their robot-like movements a hint of where the discussions at the one-and-a-half day conference would be heading.   Futurist Ross Dawson opened with a br [...]
The Wrap: Trip Assist helps APAC agencies engage with ‘always-on’ travellers
19/07/2017 by WiT
In the news: Trip Assist app for APAC agencies, CWT’s new hotel division, ‘Game of Thrones’ impact on destinations, Batik Air’s first GDS partnership with Sabre  TRAVEL TECHNOLOGY: Trip Assist helps APAC agencies engage with ‘always-on’ travellers Travel agents and TMCs in t [...]
New Travelport technology resolves accommodation problems for disrupted air passengers
18/07/2017 by WiT
The next time you are stranded at an airport due to flight delays or cancellations you can avoid the long lines for paper hotel vouchers with Travelport Resolve, which promises to get you a room with a “few simple touches" on your mobile device. This latest product from the travel commerce com [...]
Guest blog: Through Personalisation, Hotels Have Many Opportunities to Win Guests’ Loyalty
14/07/2017 by Patrick Bosworth
While it seems personalisation has generated significant buzz for a long while already, it nonetheless is a strategy in the hospitality industry that still leaves a lot to be desired — especially in the hotel booking process. Personalisation can begin along many of the touch points in a travell [...]
BeMyGuest raises Series A funding, plans to accelerate growth across Asia
13/07/2017 by WiT
BeMyGuest, one of the fastest growing tour and activities booking platforms in Asia, closed its Series A round of funding on July 13, led by Raffles Venture Partners and renowned technology investor, Koh Boon Hwee and his group of investors. Also participating in the round are SPRING SEEDS Capita [...]
The Wrap: Sabre pilots an AI-powered chatbot for buying and selling travel
13/07/2017 by WiT
In the news: Sabre’s creation of an AI-powered chatbot for travel, Amadeus’ new market place for APAC agents, TripAdvisor’s partnership with Deliveroo, Air New Zealand’s ‘Alice in Wonderland’ inspired safety video ARTIFICAL INTELLIGENCE: Sabre pilots an AI-powered chatbot for selling [...]
Letter from Lisbon: From Konichiwa to Ni Hao and Sawasdee
13/07/2017 by Yeoh Siew Hoon
It is funny how like with handbags, destinations too have their trends. For example, these days, you will see people everywhere carrying Anello backpacks – these bags aren’t particularly good to look at, they are unwieldy and cumbersome to use in my opinion but suddenly it seems everywhere you l [...]
Flight Centre moves into accommodation sector with purchase of BHMAsia
10/07/2017 by WiT
Flight Centre Travel Group (FLT) is making its first investment in the accommodation sector with the acquisition of Bangkok-based hotel management company, Bespoke Hospitality Management Asia (BHMAsia). Terms of the acquisition have not been disclosed, but BHM said in a statement that “full det [...]