Sectors
Could technology dehumanise the hotel experience? A thin line between sweetness of efficiency and coolest new thing
16/03/2017 by Yeoh Siew Hoon
Hotel chiefs speaking at the HICAP Update in Singapore this week expressed concern over whether “too much attention to technology” could dehumanise the industry. In his opening, Robert Hecker, managing director, Pacific Asia, Horwath HTL asked that with all the talk about the Internet of thin [...]
Amid Global Uncertainty, Hotels Must Prepare Strategy for Possible Downturn
16/03/2017 by Patrick Bosworth
The Asia Pacific market ended 2016 with a mixed bag of results, marginally increasing occupancy 1.6% to 69%, but also posting a 0.9% fall in average daily rate to finish at US$100.46, according to data from STR. Hotels grappled with balancing stable demand and steadily increasing supply of inventory [...]
Amadeus takes a stake in tech startup FLYR
14/03/2017 by WiT
Amadeus, through its the corporate venture arm Amadeus Ventures, has invested in FLYR, a San Francisco-based startup that forecasts future airfare volatility through complex data analysis. Terms of the deal have not been disclosed. FLYR is the latest addition to Amadeus Ventures’ portfolio t [...]
The Wrap: AccorHotels strengthens foothold in Brazil with BHG deal
09/03/2017 by WiT
In the news: It’s about partnership this week as AccorHotels teams up with Brazil Hospitality Group, TrustYou with multiple global companies, Adelaide Airport with Amadeus, and Sabre with Hertz HOTELS: ACCORHOTELS STRENGTHENS FOOTHOLD IN BRAZIL WITH BHG DEAL AccorHotels is set to take o [...]
LodgIQ wants 3,000 more hotels to get onboard; Asia is strong growth market
09/03/2017 by Yeoh Siew Hoon
While technology can sometimes leave smaller players on the back foot, LodgIQ’s latest self onboarding tool hopes to level the playing field for smaller independent boutique hotels. “LodgIQ ONE completely eliminates any dependencies on PMS or CRS connectivity, therefore lends itself best [...]
Deep dive into MakeMyTrip’s culture – meet Sid and yes to more women at leadership level
08/03/2017 by Yeoh Siew Hoon
On International Women’s Day, Yeoh Siew Hoon speaks to Deep Kalra, CEO & co-founder of MakeMyTrip, on the people who make his company tick and how the integration with Ibibo Group will affect the culture of this first Indian OTA to go public on the NASDAQ in 2010. “Come meet my most inspi [...]
From intern to product and design head, Arthur Chapin talks about the blending of tech and consumer-facing skills 
07/03/2017 by Yeoh Siew Hoon
Arthur Chapin started at Expedia as an intern and never left. Today, 16 years later, he’s senior vice president of global product and design at Expedia Inc. Yeoh Siew Hoon catches up with the self-professed geek who’s not only curious about tech stuff but also what makes humans tick. Q: Clear [...]
The Siam gets even more personal with Go Portier
06/03/2017 by Yeoh Siew Hoon
How does a small urban luxury resort of just 28 suites and 11 pool villas, already known for its personal servide and top-notch butlers, get even more personal with its customers? Well, The Siam Bangkok has deployed an in-room technology called Go Portier which will allow guests to explore the ci [...]
Kuching Heritage Race: ‘Running’ for charity
06/03/2017 by WiT
The second Kuching Heritage Race in Sarawak's capital city on February 25 raised RM40,000 (US$8,992) for charitable causes and projects benefitting the community. The race was initially slated for January 14, but was postponed as a token of respect for the late Sarawak Chief Minister Datuk Pating [...]
With eye on Asia, citizenM rolls out first hotel in South-east Asia
09/03/2017 by WiT
citizenM is expanding its footprint in Asia with the completion of a new hotel in Kuala Lumpur in 2018– this is the group’s debut in South-east Asia and its third in the region. Allan Yip (VP Marketing, Distribution and Brands, Artyzen Hospitality Group) said, “Artyzen Hospitality Group is [...]