Crisis to calling: A son returns with hopes to rebuild family agency
When Allan Aung Khang Kyaw returned to Yangon in 2023 to take over his family’s travel agency, he never imagined he’d be doing so under the shadow of civil war.
“Talk about timing,” said Allan, who had spent six years studying business/management and working in the UK before deciding to joi [...]
Africa, Arabia, and algorithms: Travel tech’s new frontiers
At Phocuswright Europe 2025, a standout session hosted by WiT brought together three travel leaders with bold visions for three fast-evolving regions – Africa, the Middle East, and China. Bayo Adedeji, CEO of Wakanow; Ross Veitch, CEO and co-founder of Wego; and Gareth Matthews, CMO of Dida; share [...]
Big ideas, big shifts: Hospitality tech’s generational moment
Phocuswright Europe 2025’s hospitality tech panel featuring leaders from Lighthouse, Mews, and Hostaway made one thing clear: innovation in hospitality is no longer optional – it’s inevitable, and AI is leading the charge.
If there was any doubt that hospitality tech was due for disruption, t [...]
Min Yoon on WiT Seoul, rise of K-Tech and AI survival | Conversations On Turning 20
When you get to the ripe young age of 20, you’re bound to collect lots of stories – not only about the past but lessons for the future.
As WiT marks its 20th year in 2025, we turn the spotlight on our community, our tribe pioneers and leaders, to tell their stories and share their views on th [...]
Google rewriting travel search. Expedia’s island hot list. New payment model for hotels. WanziCloud x TA Network boost connectivity
TerraPay & XanderPay unveil first-ever payment model built for hoteliers
TerraPay and XanderPay have announced a partnership to launch the first payment model specifically tailored for hotel brands and property owners, aiming to simplify international payments and streamline financial operation [...]
End of an era: SHATEC tipped to close after 42 years
A turning point for Singapore’s hospitality industry
The impending closure of SHATEC, Singapore’s first dedicated hospitality school, marks a significant turning point in the evolution of the city-state’s tourism and hospitality sector.
Founded in 1983 by the late Pakir Singh, then-preside [...]
Trambellir’s new partnerships are helping it shift the narrative around medical tourism
CEO maps strategy around democratising medical tourism. “This is not just innovation, it’s inclusion.”
When So Iizuka (CEO and co-founder, Trambellir) speaks about medical tourism, he talks about it in relation to infrastructure, compliance, trust, and an industry-wide rewiring that’s ha [...]
TSA allows shoes. Civitatis’ secret sauce. Gen Z’s all-inclusives. Power bank, no fly. Asia’s budget spots. Alipay+, Weixin Pay partner in Malaysia.
Gen Z goes for booze, buffets, and beachside bliss, but at what cultural cost?
A new survey by Radical Storage of 1,050 British travellers reveals that Gen Z loves all-inclusive holidays, with 91.3% having taken one, far higher than baby boomers at 62.6%. Overall, 80.6% of respondents have tried th [...]
How travel hurts itself: The blessings and the curse of multi-source content
Once upon a time, in the golden age of air travel distribution (let’s say 30 years ago), we the consumers and intermediaries had this magical thing called full content. Airlines — for better or worse — filed all their fares, schedules, and inventory into a GDS. If you were an agent, an OTA, or [...]
“Still human at the core”: Klook’s Sarah Wan on conscious travel, AI content and future of experiences
In an age of algorithmic itineraries and AI influencers, Sarah Wan, General Manager, Singapore, Indonesia and Malaysia, of Klook, reminds us that the future of travel is still deeply, messily human. “At the end of the day,” she said during WiT’s Travel Tech Thursday session in Kuala Lumpur, � [...]
