Hospitality
APAC travellers are back on the move, but brands are struggling to convert them
25/05/2026 by WiT
Criteo’s Spring/Summer 2026 Travel Pulse finds demand is rerouting rather than rebounding, as travellers grow more deliberate and booking journeys become more complex across the region New data from Criteo, a global commerce intelligence platform, shows APAC travel demand remained resilient hea [...]
Traveloka and Resorts World Sentosa partner to capture demand for experience-led travel to Singapore
25/05/2026 by WiT
Powered by Traveloka's data intelligence and platform scale, the partnership gives RWS direct access to millions of high-intent Indonesian and Southeast Asian travellers. Traveloka has signed a Memorandum of Understanding (MoU) with Resorts World Sentosa (RWS), Singapore’s premier integrated reso [...]
How travel passions and local behaviours are reshaping hotel loyalty across Asia Pacific
21/05/2026 by WiT
New Loyalty Trends Report 2026 by Marriott Bonvoy shows loyalty engagement is increasingly driven by travel priorities, everyday value and market-specific behaviors. The new Loyalty Trends Report 2026 by Marriott Bonvoy finds that while 89% of travellers across APEC participate in at least one loya [...]
Expedia Group unveils new AI experiences, expands travel ecosystem and launches philanthropy programme
20/05/2026 by WiT
Expedia Group has unveiled new AI-powered traveller experiences, marketplace capabilities and a long-term philanthropic commitment to protect the places people love to visit. At Explore 26, its annual partner conference, the company’s founding and defining leaders — Rich Barton, Dara Khosrow [...]
28 years in the making: How Ten Lifestyle Group finally found its moment
15/05/2026 by Yeoh Siew Hoon
There is a particular kind of founder that the startup world doesn’t celebrate enough – not the one who disrupts an industry overnight and exits in five years, but the one who holds the line for nearly three decades on a vision that the world wasn’t quite ready for yet. Alex Cheatle, CEO and c [...]
Hospitality tech hit a billion-dollar milestone. Here’s where the smart money is going.
14/05/2026 by Arvindh Yuvaraj
"AI can’t compensate for scattered data, disconnected systems or poor processes. If a hotel’s underlying systems are fragmented, AI will only make operational problems more visible." Between April 2025 and March 2026, startups across the hospitality technology sector pulled in more than $1 bill [...]
Winning hearts, minds and wallets: How AI can serve ASEAN’s underserved travellers
08/05/2026 by Yeoh Siew Hoon
In a world where AI is taking care of what and how, possibly the most important question humans can ask is why – why do we do what we do? That was the first question moderator and WiT founder Yeoh Siew Hoon posed to the three panellists at the Travel Tech Thursdays event in Kuala Lumpur – Ash [...]
More data, worse prices? Why AI in hospitality is being misread
07/05/2026 by Arvindh Yuvaraj
Hotels that treat AI as a feature to be added will likely fall behind those that treat it as an architecture to be built. There's a version of the AI-in-hospitality story that most people are telling. It's about chatbots, smart concierges, and personalized booking flows. Anurag Jain, Executive Vice [...]
The Middle East travel market: Resilient, reset, and recalibrating
04/05/2026 by Yeoh Siew Hoon
Three months after the first attack on Iran sent shockwaves through the region, I spoke to four OTA leaders operating across the Middle East to get a read on where things stand. What emerged wasn't a single story but four different ones, shaped by market size, business model, and temperament. &nb [...]
Hyenas, hippos and the human experience: Beyond the room in Africa
30/04/2026 by Yeoh Siew Hoon
What makes a hotel stay truly unforgettable? For one panellist, it was waking to the sound of a baby wildebeest being hunted by hyenas and wild dogs just beyond the balcony railing. For another, it was the simple ritual of a cup of coffee delivered to bed at exactly the right moment, rugs laid out, [...]